Chief of Staff - Evernorth - Remote

Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week:
Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.

Vice President, Provider Data Management

Provider Experience & Operations (PX&O) / Technology & Operations (T&O)

The Chief of Staff is the VP’s strategic right hand—unlocking capacity, aligning cross-functional initiatives, and ensuring relentless execution against Provider Data Management (PDM) goals. The role blends strategy, operations, and communications to accelerate outcomes across a highly matrixed enterprise.

The Chief of Staff drives clarity, coordination, and accountability across PDM and partner teams. You’ll orchestrate operating rhythms, stand up tracking for goals and KPIs, synthesize executive-ready content, and keep the leadership team focused on the most business-critical work. Success looks like crisp priorities, smooth execution, and measurable progress on PDM’s multi‑year roadmap.

• Strategic partner to the VP, PDM. Act as a force multiplier to increase the effectiveness of the VP and Senior Leadership Team (SLT); ensure day‑to‑day execution aligns to the most critical enterprise initiatives.
• Operating cadence & meetings. Coordinate and facilitate operating rhythms—from tactical huddles to weekly staff meetings and quarterly strategy sessions—including agenda design, facilitation, notes, decisions, and action‑plan follow‑through.
• Goal setting & performance management. Partner with PDM leaders to define team goals and supporting KPIs that align to Provider Experience & Operations and Technology & Operations priorities; collaborate with PDM and Operations Enablement on tracking mechanisms and regular updates.
• Cross‑functional alignment. Work collaboratively with the SLT and leaders across the enterprise to ensure alignment, remove blockers, and drive execution in a highly matrixed environment.
• Executive communications & briefing materials. Collaborate with Chiefs of Staff across PX&O to produce executive‑ready content that conveys strategic goals, technology roadmap, operations excellence, and progress updates.
• Roadmap orchestration. Help build and refine the multi‑year PDM strategic roadmap, incorporating technology investments, Global Service Partners, third‑party vendors, and industry trends.
• Problem solving & project leadership. Lead special projects requiring analytical rigor, structured project management, and innovative thinking; drive issues to resolution and enforce accountability across owners and milestones.

• Education/Experience. Bachelor’s degree or higher strongly preferred or equivalent work experience requried.
• Technology . Solid experience with MS Office Suite (Word, Excel, Outlook PowerPoint) and Copilot.
• Executive presence & communication. Exceptional written and verbal communications; comfortable presenting to large, senior audiences.
• Provider ecosystem fluency. Strong business acumen with the ability to connect dots across the provider landscape; proven influence in a matrixed organization and trusted partnerships with internal/external stakeholders.
• Strategic thinking. Ability to anticipate industry trends and integrate them into organizational plans and priorities.
• Cross‑functional leadership. Demonstrated success leading and influencing teams without authority; connect with staff individually and in large groups; set clear expectations and uphold accountability.
• Relationship building. Skilled at developing strong relationships across all levels of the organization and with external partners.
• Operational excellence. Strong analytical capability, project management discipline, and self‑starter mindset to thrive in a highly matrixed, highly self‑managed role.

• Clear, synchronized goals and KPIs for PDM, with routine visibility to progress and risks

• Cadenced, high‑quality leadership forums that drive decisions and action

• Executable, living multi‑year roadmap with cross‑enterprise alignment

• Timely delivery of executive‑level materials and briefings that…