Chief, Community Engagement and Institutional Accountability
Washington, District of Columbia, 20022, USA
Listed on 2026-02-06
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Management
Business Management, Operations Manager, Corporate Strategy, Program / Project Manager
Chief, Community Engagement and Institutional Accountability
Join to apply for the Chief, Community Engagement and Institutional Accountability role at National Community Reinvestment Coalition – NCRC
LOCATION
: NCRC is an in‑office employer based in Washington, DC with a hybrid work environment (HWE). Our offices are open five days a week, with Tuesday, Wednesday, and Thursday as in‑office Community Days for all Washington, DC, area‑based employees. Monday and Friday are designated remote work days where employees may choose to work remotely. This position requires travel nationwide up to 50%.
SUMMARY
The Chief of Community Engagement and Institutional Accountability (CEIA) is an executive leader responsible for designing, integrating, and executing NCRC’s core programmatic strategies to elevate community voice, strengthen institutional accountability, expand member engagement, and advance equitable investment practices. Reporting directly to the CEO and serving as a peer to other senior executives, the CEIA plays a central role in shaping organizational priorities and ensuring high‑quality program execution across a complex, national portfolio.
The CEIA leads a multi‑division portfolio spanning community engagement and organizing, institutional accountability—including the community benefit agreement (CBA) lifecycle and fair lending strategies—membership and national convenings, place‑based strategy integration, and the National Training Academy (NTA), which houses NCRC’s training, technical assistance, and capacity‑building infrastructure.
The role partners closely with the CEO and works cross‑functionally to translate community priorities into durable systems change. The position requires significant travel and regularly serves as the public‑facing representative of the organization when the CEO is unavailable.
The Chief of CEIA holds strategic ownership of the programmatic fundraising strategy for all divisions reporting to the role. In close partnership with the Development function, the CEIA ensures that fundraising priorities, proposals, and multi‑year funding strategies are grounded in community‑defined needs, aligned with program design, and supported by clear outcomes and impact metrics.
A core responsibility of this role is building staff capacity and implementing a comprehensive lifecycle strategy for NCRC members—from early engagement and onboarding to becoming high‑functioning, independent coalitions affiliated with NCRC.
Direct Reports- Director of Institutional Accountability
- Director of Health Equity & Impact
- Director of Organizing & Advocacy
- Director of Membership & Events
- Director of the National Training Academy (NTA)
- Special Assistant
- Serve as an executive leader reporting directly to the CEO.
- Act as the senior executive responsible for the design, integration, and execution of core programmatic strategies.
- Align organizing, institutional accountability, membership, place‑based strategy, and training functions.
- Ensure community voice and member insights inform organizational priorities.
- Oversee member engagement and value proposition strategies and staffing necessary to achieve aggressive membership expansion goals under the strategic plan
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