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Remote Senior Director, Global Ops & Customer Service

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Affirm
Remote/Work from Home position
Listed on 2026-02-06
Job specializations:
  • Management
Job Description & How to Apply Below
A financial technology company is seeking a Senior Director of Operations to lead its global team in providing exceptional service to consumers and merchants. The ideal candidate will have over 15 years of experience in customer service, fraud operations, and strategic workforce management. Responsibilities include defining strategic roadmaps and managing operations with a focus on performance tracking. The role is remote-friendly, offering competitive compensation, including equity rewards and comprehensive benefits.
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Position Requirements
10+ Years work experience
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