Reporting Project Manager

Reporting Project Manager

Location: Remote
Job : 81723

This position works remotely in full‑time capacity, requiring a telecommuting agreement and adherence to the UCSC Telecommuting/Remote Work Guidelines. The employee must maintain a suitable worksite environment during scheduled hours and, if applicable, arrange for dependent care as if working at the UCSC campus.

No visa sponsorship will be provided for this position.

Submit a resume and cover letter. For guidance, consult the Applicant Resources. Alternatives to the application portal are not accepted.

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UC Santa Cruz jobs are posted until filled. All applications received by 11:59 pm on the IRD will be routed to the hiring team. The IRD for this job is:
10/27/2025
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UC Santa Cruz is a public university known for its innovative, experimental campus culture and beautiful location. It combines the depth of a major research university with the spirit of a small liberal arts college.

The Smarter Balanced Assessment Consortium (SBAC) is a public agency that collaborates with thousands of educators to develop an online assessment system aligned to the Common Core State Standards. SBAC is housed at the UCSC Silicon Valley Extension and is guided by a belief that high‑quality assessment tools improve teaching, learning, and student success for all learners.

The Project Manager (PM) is a seasoned professional who combines deep project management expertise with a strong focus on customer service and stakeholder engagement. The PM is experienced with multiple frameworks (Waterfall, Agile) and tailors approaches to projects of varying scope, complexity, and team composition. The PM serves as the primary liaison for a key consortium member, managing the full project lifecycle to ensure member needs and expectations are clearly understood, communicated, and met.

Budgeted Salary: $99,040 - $106,400/year. Salary will not exceed this amount.
Benefits Level Eligibility: Full benefits
Schedule: Full‑time, fixed; 40 hours per week, Monday‑Friday, day shift
Travel: Up to 25% of the time
Employer: UCSC Career appointment
Union Representation: Non‑represented
Work Location: Remote
Job End Date: None

• Serve as the primary point of contact for a significant member account; receive and process customer requests; address questions and resolve issues prior to escalation; document actions, progress, outcomes and satisfaction.

• Manage efforts with stakeholders to document specific project management needs and services for each project.
• Develop a deep understanding of project goals, workflows, and context to support practical and relevant management projects.
• Support development, execution, and monitoring of vendor contracts.
• Maintain transparent systems (e.g., Jira) to support project team task tracking and milestone awareness.
• Provide customers with timely development and delivery of meeting agendas, notes, and action items.
• Lead project meeting agenda management, discussions, and resource sharing with internal and external customers.
• Lead change management by adapting plans, workflows, and documentation to adjust priorities and ensure continued alignment.
• Serve as primary contact for general member email queries, phone queries, Teams channel questions, UAT questions, and status updates.

• Lead cross‑team feasibility analyses to identify risks, constraints, and necessary resources.
• Work closely with product management to integrate project milestones and deliverables into the product development lifecycle.
• Facilitate stakeholder understanding of requirements, deliverables, schedule, and risks.
• Manage development of project charters and related documentation.
• Identify and document project requirements from business through solution level.
• Lead planning with cross‑functional teams to build schedules and track work.
• Identify and document project risks and mitigation strategies.
• Direct project activities to…