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Employee Relations HR Manager Client Relationship Manager Healthcare Management

Lead Experience Service Manager – Remote, SLA‑Driven

Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listing for: AICPA
Remote/Work from Home position
Listed on 2026-02-04
Job specializations:
  • Management
    Employee Relations, HR Manager, Client Relationship Manager, Healthcare Management
Job Description & How to Apply Below
A professional association is looking for a Lead Experience Service Manager to guide a team dedicated to delivering valuable services across departments. You will manage incidents, maintain service catalogs, and ensure continuous improvement while fostering a user-centric approach. Ideal candidates will have a Bachelor's degree and over 5 years of relevant experience, including team leadership. This position offers flexibility and a commitment to professional development, supporting a balanced work-life environment.
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