Nutrition Operations Supervisor

Overview

The Nutrition Operations Supervisor is an opportunity to use a wide array of skills to help deliver a critical service addressing food insecurity among older adults. The Nutrition Operations Supervisor assists with daily operations in Springwell’s Nutrition Program. Springwell’s Nutrition Program includes the delivery of daily meals in twenty-two greater Boston and Metro West communities in coordination with a catering contractor, an array of staging and community dining site staff, and a fleet of drivers and volunteers.

You will supervise assigned field staff and oversee assigned meal/staging sites in our greater Boston communities, providing oversight, coordination, and coverage when necessary.

This is a great position for someone who is detail-oriented, flexible, and enjoys customer service. One phone call can completely change your plans as we ensure meal delivery under a wide variety of conditions (weather, unexpected absences, etc). Ensuring that ordering and reporting is accurate is key, and nutrition standards must be met daily. Finally, developing and maintaining relationships with staff, community partners, vendors, and consumers is crucial to the program’s success.

• Either a Bachelor’s degree, or two years of management experience
• Knowledge of nutrition and food service
• Computer literacy; experience with database management;
  Proficiency with MS Office applications
• Program management experience
• Experience supervising employees
• Excellent communication and customer service skills
• A reliable car, current driver's license and safe driving record

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan with employer contribution
• Mileage reimbursement
• Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
• Employee referral bonuses
• Free parking
• Commitment to promoting from within

For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.

We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.

We believe in and are looking for new staff who embrace:

• Accountability:
  At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
• Continuous Quality Improvement:
  We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
• Transparency:
  While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.