Market Manager; Nevada

Who We Are: 7 Leaves Café is a mission‑driven specialty beverage brand and gathering place built on connection, culture, and craft. Since opening our first store in 2011, we have grown to over 40 locations across California, Nevada, and Arizona, with more than 1,200 team members. Our mission is to enrich the human experience through thoughtfully crafted beverages, a welcoming environment, and a people‑first culture.

Guided by servant leadership and community impact, we cultivate leaders at every level and foster a workplace where team members thrive, make an impact, and deliver WOW every day.

Position Summary

The Market Manager is a senior field leadership role positioned between District Manager and Regional Manager, accountable for the overall health and performance of a defined market, particularly during periods of transition or expansion. This is a build‑and‑stabilize role focused on establishing strong operations, cultural alignment, leadership capability, and financial discipline to support long‑term growth. As a culture carrier and operational leader, the Market Manager ensures every store delivers the 7 Leaves experience through exceptional hospitality, consistent execution, and people‑first leadership, bridging strategy and day‑to‑day operations while supporting leaders and the communities they serve.

Position Details & Work Requirements

Salary Range – $90,000 - $110,000

Location

Work Setting & Travel Expectations:
This is a field‑based leadership role anchored in Nevada, requiring frequent in‑market presence and regular travel to support stores across Nevada, Arizona, and San Diego, CA.

• This role is primarily store‑based and on‑site, with time spent in cafés, in‑market travel, and occasional Support Office or remote work as needed
• Expected to travel 50‑70% of the time, depending on market needs, transitions, and initiatives
• Travel includes day trips, overnight stays, and occasional multi‑day market visits
• Must be comfortable working flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs
• Reliable transportation and ability to travel between markets is required

What You'll Do

• Own full operational, financial, and cultural performance of an assigned market
• Lead franchise‑to‑corporate transitions, including expectation resets and alignment to 7 Leaves standards
• Establish operating cadence, accountability rhythms, and trust across all stores
• Act as the primary field leader and escalation point for the market

• Own market‑level results including comp, PACE, labor, and controllable costs
• Identify operational, facilities, staffing, and training gaps early and escalate proactively
• Partner with Ops, Finance, and Facilities on forecasting and managing incremental market support needs
• Ensure consistent execution of brand, service, safety, and quality standards

• Directly coach and assess Store Managers (no DM layer initially)
• Evaluate leadership capability and identify readiness gaps
• Build the leadership bench for future District Managers
• Partner with HR on performance management, corrective action, and leadership transitions
• Model calm, values‑driven leadership through ambiguity and change

• Serve as the primary market partner for HR, Training, Facilities, Marketing, Supply Chain, and IT
• Ensure initiatives are landed appropriately for a transition or build‑phase market
• Surface real‑time field insights to inform Support Office planning and future expansion strategy

• Document market learnings to support future buybacks and new market launches
• Define readiness milestones for introducing a District Manager layer
• Support long‑term scalability of the market as store count and complexity grow

What Success Looks Like

Success in this role will be measured by improvements in:

• Stores feel aligned, supported, and connected to the broader 7 Leaves mission
• District Managers and Store Managers demonstrate confident leadership and ownership
• Guests receive a consistent, high‑quality experience across all markets
• Operational…