Operations Manager

Wonderist Agency is a full-service marketing agency that supports 1,000+ dentists around the country. We pride ourselves on ditching the old fashioned marketing model of stock photos and templated sites. We strive to tell our clients’ stories with bespoke brands, impactful photo and video shoots, and stunning website design (Here is a great example of our work: )

We’re a team of over 70+ passionate marketers nestled in sunny San Diego. We are walking distance from local hangouts, bars, and the famed Liberty Station. While many companies simply check the required boxes when it comes to culture, a well-balanced team and positive office culture has been the core of our success from the start. We are a social team at heart, and that is one constant that hasn’t changed with all the movement this economy and industry has seen.

We have embraced a hybrid work model where local team members come in at least two days a week. This allows us to work from home and have flexibility, without altogether forgoing the excitement and moments of collaboration and inspiration you can only get from in-person time. Not to mention, we also genuinely enjoy spending time together and socializing.

We celebrate new ideas and prioritize a culture of trust and respect where team members can grow and take risks. Each quarter we host events under our four cultural pillars; health & wellness, personal & professional development, social good, and social. We are proud to have been named one of San Diego Business Journal’s Best Places to Work in 2018, 2021, 2022 and 2023, made the Inc 5000 Regionals Fastest Growing Companies 2021, 2022 and 2024, made the San Diego Business Journal’s Fastest Growing Private Companies list in 2019, 2020, 2022, and 2023, made the Inc Best Workplaces list in 2024 and made the Inc.

5000 for the last 6 years )!

If you work at Wonderist, you likelihood enjoy a challenge, appreciate autonomy, actually care about clients, and are looking for a team that you can enjoy being part of.

The Operations Manager plays a critical role in keeping Wonderist's leadership team aligned, organized, and moving forward. You'll coordinate initiatives across departments, manage key leadership planning processes, ensure our work management systems run smoothly, and provide essential operational support that enables the Chief of Staff and executive team to focus on high-impact strategic work. This role requires strong organizational skills, project management expertise, attention to detail, excellent communication, and the ability to manage competing priorities with grace.

Working closely with the Chief of Staff, Co-Founders, and other leadership team members, you'll serve as a key operational support partner—bridging tactical execution with strategic support to maintain organizational clarity and momentum.

• Provide project management support across the leadership team, tracking initiatives milestones and ensuring they stay on track and within scope
• Report on initiative status to Chief of Staff and leadership team, escalating risks and issues as needed
• Coordinate cross-functional initiative timelines, stakeholders involvement and dependencies or potential bottlenecks
• Support ad-hoc tasks as needed by executive leadership, including meeting preparation, slide deck creation, and brief development
• Capture decisions in meetings and support moving initiatives forward

Planning Cycle Coordination

• Coordinate Directors and Team Leads to produce required materials for QBRs and Annual Planning (KPI tracking, initiative project plans, capacity plans, etc)
• Support the Annual Planning and Q  processes by managing timelines, tracking submissions, and ensuring completion
• Ensure materials meet quality standards for clarity, alignment, and completeness before final review

Scheduling, Logistics & Documentation

• Partner with the Office/Culture team to manage scheduling, logistics, and documentation for leadership meetings and company events
• Maintain organized documentation systems for key decisions, initiatives, and processes
• Coordinate meeting preparation and follow-up to ensure action items are tracked

Operat…