Project Manager, Program ​/ Project Manager, Operations Manager

Company description

Arc is the leading creative engine within Publicis’s group of commerce agencies. In an era of unprecedented change, where shopping happens anywhere and everywhere, we believe that brands not present at the moment of desire will be resisted. Which is why everything we do is in service of creating Irresistible Commerce — breakthrough creative solutions fueled by data-driven insights. It’s a proven approach that’s earned us recognition as WARC’s #1 Specialty Retail Agency, along with accolades from Adweek, ANA Reggie Awards, and Effies.

And we do it all in an irresistible culture that’s put Arc on the AdAge Best Places to Work list.

A Project Manager leads and manages the successful delivery of projects (large and small) through the entire project life cycle that effectively solve our client’s business problems. This requires a demonstrated mix of balancing scope, time, cost, risk and quality control while maintaining a positive environment that promotes high‑performing teams and manages client relationships and expectations. A Project Manager has an expert understanding of project management approaches to managing complex, multi‑phased projects to deliver integrated marketing campaigns.

Additional responsibilities include defining a project approach, developing project plans, ensuring that profitability objectives are met, and identifying opportunities to grow current business engagements.

• Provides business information at creative briefing including; timing, budget and legal issues
• Responsible for ensuring all of the right people (Strategy, Production, Creative, etc.) are in the room for the creative brief, ensuring the most efficient and effective solution is delivered to the client
• Creates a climate in which people can do their best and develops individuals to help them succeed
• Provides ongoing training/mentoring to junior team members by engaging them in processes, meetings and deliverables
• Leads the project team to accurately scope work and define/use the appropriate project delivery method per client assignment brief. Manages projects and teams to approved budgets

• Minimum of 4 years of project management experience in managing multi‑phased, complex marketing campaigns
• Experience managing multiple tracks of a project as an integrated program, with differing timelines, deliverables and expectations
• Ability to effectively balance longer‑term strategic issues with day‑to‑day tactical project issues
• Experience leading and motivating a cross‑functional project team within budget and schedule constraints while meeting or exceeding client’s expectations
• Highly organized, flexible, ability to adapt to unique situations and projects; able to thrive in changing, dynamic environment
• Professional, high degree of diplomacy and business acumen
• Experience managing digital projects (dynamic landing pages, software programs, social, animated banners), print (POP), and :10‑:60 Video (educational)
• Working knowledge of PPM tools (Smartsheets, predecessor timeline creation) and Microsoft Office
• Stays abreast of industry, client and category trends
• Presentation, training and client‑facing skills

As part of the Publicis Groupe, we believe in the Power of One. And that starts with our people! To do powerful things, we offer powerful resources. Our best‑in‑class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances
• The benefits offerings listed are…