General Manager

Description

LBA Hospitality is now hiring a dynamic General Manager for Courtyard Hilton Head Island. The General Manager is responsible for the property's day-to-day operations and team of associates. The GM will ensure that all Marriott brand standards are met to achieve a high level of guest satisfaction ensuring the revenue and profit goals are met. This is a salaried position ranging from $90, per year.

Additional benefits include paid holidays, paid time off, insurance (medical, dental, life, vision, disability, etc.), 401k with employer match, quarterly BONUS plan, and MORE!

The General Manager oversees the day-to-day operation of all four major areas of hotel operations – Front Office, Housekeeping, Maintenance, and Food and Beverage. Ensures that the hotel is operating within budget guidelines from ownership group and quality guidelines from brand.

Coordinates with corporate recruit to ensure proper staffing levels for hotel, manages personnel, budget performance, and financial controls. Resolves guest concerns that have been escalated from other Guest Service personnel.

• College Degree (BS/BA) preferred or equivalent work experience.
• Five years’ experience supervising at least 15 associates.
• Three years’ experience in hotel management, including managing budgets.
• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Prior experience working in Hilton or Marriott family of hotels preferred.

Knowledge:

• Must have thorough knowledge of government regulations as applicable to the hotel industry
• Knowledge of industry safety standards
• Knowledge of accounting processes, including receivables, payables, budgets, invoices, payroll
• Practical knowledge of LBA rules, policies, and procedures

Skills:

• Effective communication skills, written and verbal, including group presentations.
• Proficient written and verbal English
• Financial analysis skills to assess potential business opportunities and whether or not they contribute to the success of the business.
• Project management skills (i.e., organizing, multitasking).
• Creative and strategic skills.
• Relates well with others and flexibility of working with a team
• Analyze work for accuracy of self and others.
• Proficient in Microsoft Office to include Excel, Word, Outlook.
• Leadership skills to develop and counsel subordinate associates

Abilities:

• Combines a confident, self-starting, high performance orientation with track record that reflects a “can do” attitude.
• Multi task, remain associate and guest service centric.
• Effectively communicate with guests, department heads, associates and home office support staff.
• Must be able to work effectively in a stressful atmosphere.
• Must be able to accept constructive criticism.
• Must be able to change activity frequently and cope with interruptions.