Program Manager

** City/State
** Norfolk, VA
** Work Shift
** First (Days)
** Overview:
**** Sentara Health is looking to hire a Remote Program Manager.
**** This is a remote position:
Remote opportunities available in the following states:
Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming
** The Program Manager has a critical role within Sentara Health. The Program Manager is responsible for the overall management of their assigned Program(s) which will consist of multiple related Projects. The Program Manager will work with the Business and IT leaders, and Project Managers to drive component project intake as well as program delivery. To support these activities, we will work closely with Sentara Health employees and contractors to ensure quality completion of business requirements, scope, end user impact, Program dependencies, financials and transition to operations activities for the Service Line.

A critical element of the Program Manager role will be to coach Project Mangers in Project Delivery excellence. Provides advice, counsel, and insight to PMs on how to more effectively lead projects to completion. Serves as a champion and advocates for Project Management Methodology and assist teams with adoption.
*
* Education:

*** Bachelors* 8 years related experience in lieu of degree
** Certification:
*** Project Management Professional (PMP) certification required within 1 year of hire
*
* Experience:

*** 8 years of Project Management preferred
* 3 years of healthcare
* 3 years of Information Technology and/or Analytics required
* Experience using Epic preferably in the scheduling/referral management space
* Experience in Process Improvement
* Highly organized
* Strong attention to detail
* Strong multi-tasking skills
* Strong communication skills – verbal/written – willingness to present in front of large groups
* Experience analyzing reports/data – strong excel skills
* Experience implementing AI solutions LLM preferred
* Experience in a Call Center Environment, preferably leading teams within a call center
* We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $101,504 – $188,510.4.  Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
*** Benefits:
Caring For Your Family and Your Career****•
** Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance   
• Legal Resources Plan  
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
** Sentara Health is an equal opportunity employer
** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it  support of our mission “to improve health every day,” this is a tobacco-free environment.
** For positions that are available as remote work,*
* ** Sentara Health employs associates in the following states:
** Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
#J-18808-Ljbffr