Development Operations Lead - Remote

Development Operations Lead

Location: Remote — Philippines (collaborating daily with U.S. leadership and a globally distributed technical team)

Employment Type: Full-time

Help us bring structure, predictability, and excellence to a rapidly growing engineering organization. As the Development Operations Lead, you’ll serve as the Integrator for the Development Team within the EOS (Traction) framework—owning process, accountability, and execution discipline across a 9-person technical team. Your mission: create a high-performing system where commitments are met, quality is consistent, and work flows smoothly across time zones.

• Permanent Work From Home
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus
• Health Allowance

• Run the weekly L10
  :
  Rigorously facilitate Level 10 meetings, drive IDS (Identify–Discuss–Solve), ensure real resolution of systemic issues, and guarantee on-time completion of all action items.
• Own the Scorecard
  :
  Define, track, and report on team-level KPIs—including Velocity, Rework Rate, QA Queue Time, and Rock completion—ensuring the team hits its numbers consistently.
• Drive the 90-day plan
  :
  Maintain alignment to quarterly Rocks and ensure the team executes with discipline and predictability.

• Implement and enforce the Requirements Quality Gate
  :
  Ensure no work enters development without complete, unambiguous requirements and acceptance criteria—directly reducing rework and technical thrash.
• Standardize execution processes
  :
  Document, improve, and enforce the workflows and operating procedures used across Engineering, QA, and Deployment.

• Manage work movement end-to-end
  :
  Coordinate developers, QA, and deployment to ensure smooth, continuous flow across multiple time zones.
• Remove blockers rapidly
  :
  Identify bottlenecks early, elevate when needed, and ensure work keeps moving without delays.

• Partner closely with:
• CTO (People/Technical Leadership) for resource alignment and technical direction.
• PM/BA (Requirements & Specification) to maintain clarity and prevent misalignment.
• CEO/Integrator for traction, accountability, and operational reporting.

• 5+ years in software development operations, technical project management, or engineering leadership.
• Experience working within EOS/Traction, Agile, or similar operational frameworks.
• Strong command of execution discipline: scorecards, KPI tracking, and process enforcement.
• Excellent ability to run structured meetings, create alignment, and drive accountability.
• Comfort managing globally distributed engineering teams across time zones.
• Strong analytical mindset with solid skills in reporting, metrics, and root‑cause investigation.
• Clear communication, high ownership, and a steady, process‑driven approach under pressure.