Remote Customer Service Team Lead — Coach, Optimize KPIs
Remote / Online - Candidates ideally in
Gqeberha, Port Elizabeth, 6000, South Africa
Listed on 2026-02-01
Gqeberha, Port Elizabeth, 6000, South Africa
Listing for:
TalentPop App
Full Time, Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
Management
Job Description & How to Apply Below
A dynamic e-commerce company is seeking an experienced Team Lead to manage and inspire Virtual Assistants. The role involves overseeing agent performance, providing coaching, and conducting performance reviews. Ideal candidates will have at least 3 years of leadership experience, excellent English communication skills, and familiarity with various customer service tools. This full-time role offers competitive compensation, including performance bonuses and health insurance, and requires working US PST hours from Monday to Friday.
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