Director - Key Accounts; Sephora

Overview

Title: Director, Key Accounts (LFB) - Sephora

Location: 10 Hudson Yards, New York, NY or Top LUXE Market

Division: L’Oréal Luxe

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our division has an unrivalled portfolio of brands and a talented team prepared to meet the demands of luxury consumers worldwide.

As the world’s #1 beauty company, with a presence in over 150 markets, we are embracing sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing technology, data, and science to tackle global challenges while remaining true to our social and environmental commitments.

The Director, Key Account Manager will be responsible for the complete strategic vision and execution of account strategy and overall retail account management to build profitability and grow market share. The individual will maintain strong relationships with senior management at retail partners and effectively negotiates for space, location, exposure, etc. The incumbent will oversee the National Accounts BU team to support assigned retailer accounts.

Responsible for the sell-in of a forecasted dollar volume and mix of products into the retail account.

• 10+ years of related experience
• Requires a recognized discipline expert within the company
• Solves unique and complex problems that have a broad impact on the business
• Identifies applications of functional knowledge and existing methodologies to lead others to solve complex problems; provides advice on a wide range of issues within area of subject matter expertise
• Contributes to setting standards around which others will operate within area of expertise
• May lead programs/multiple projects and/or diverse functional teams
• Self-motivated, resourceful, results oriented
• Strong communication, presentation and organizational skills
• Analytical and creative in approach to identifying opportunities and solving problems
• Financial acumen with P&L and budget management experience
• Entrepreneurial risk mentality and innovative management skills
• Proven ability to develop strategic goals, drive company sales and achieve profit objectives
• Strong negotiation skills
• Thorough knowledge of the competitive landscape
• Proven experience in managing, motivating and developing a sales team

• Provide strategic framework for promotional calendar, launches, ensuring optimal execution in store.
• Responsible for retail & net sales goals for assigned retailer accounts
• Build and maintain strategic partnership with all retailer accounts
• Manage the overall and individual P&L for all assigned retailer and wholesale accounts
• Lead in buy negotiations in partnership with National Account leads
• Oversee strategy and execution for the overall stock levels and ensure appropriate product mix of stock is available in the stores by assuring timely ordering, proactively monitoring and resolving low or out of stock conditions
• Control and update stock and sales plan, product and GWP returns
• Responsible for weekly, monthly and annual forecast and plans for both dotcom and B&M
• Analyze and define the growth levers relevant to customer with specific focus on the shopper so selling is through shopper insights
• Partner with the partner with CGO Commercial Planning team and BU Business Development O+O team
• Partner with cross functional teams (marketing, sales operations, demand planning, education, etc.) on building account specific marketing plans for gaining market share
• Create a positive culture and environment that inspires and motivates a high performing team.

• Salary Range:
  The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted…