Director of Online Operations - Remote

SUMMARY
Under the direction of the Campus Director, the Director of Online Operations, is responsible for administering and coordinating online programs; implements, manages, and oversees program launches, term starts and finishes, communication plans and information flow, and regulatory requirements; assesses and improves processes for efficiency and scale.

• Oversees online program operations and develops and improves processes for efficiency and scale.
• Increases student enrollment by monitoring and coordinating online program admissions, registration, and retention.
• Leads new online program launches, coordinating faculty and administrative offices to obtain market research and to develop curriculum maps, budget, and accreditation materials.
• Oversee term starts and finishes, tracking, analyzing, reporting, and resolving issues related to course development and revision, student orientations, enrollment, and student progress, advisement, and retention.
• Oversees operations to ensure compliance with college policies and regulatory standards.

• Five (5) years of progressively responsible experience in business analysis, operational analysis, process management or related area
• A strong background in education including continuing education programs and developing and managing educational programming.
• Proficiency with online technology. Canvas a plus.
• Knowledge of educational curriculum and programming with the ability to apply data analysis and evaluation techniques.
• Demonstrated expertise in the design and evaluation of curriculum services.
• Knowledge of how to formulate and articulate policies, procedures, expectations, and practices.

In addition, we expect the following:

• High level of integrity and professionalism.
• Capacity and willingness to accept duties with initiative and resourcefulness.
• Strong analytical, problem-solving, mathematical/statistical, time management and organizational skills.
• Excellent communication and interpersonal telephone skills.
• Excellent oral and written communication skills.
• Proven track record of successful performance results and sales accountability.

COMPANY OVERVIEW

Education Management, Inc. (dba Blue Cliff College) is committed to preparing students to function proficiently in a competitive society in the career of their choice and to create within them an awareness of professional and social responsibility, along with an appreciation of principles of ethical conduct. Blue Cliff College employs a diverse team of individuals dedicated to inspiring students to strive for excellence and to achieve maximum personal potential.

We offer an excellent salary and benefits package, as well as a business casual work environment and flexible work schedule because we understand your personal life is as important as your professional life. If you’re dedicated and ready to work for an organization that cares about you, please apply online.

BENEFIT PROGRAM

Featured benefits for full-time team members include:

• Health, dental, and vision insurance
• Life and disability insurance
• Critical illness, accident, and hospital indemnity insurance
• Pet insurance and pet discount program
• 401(k) plan
• Paid time off

Equal Opportunity Employment
Blue Cliff College and Current HR ("organizations") provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the organizations comply with applicable state and local laws governing nondiscrimination in employment in every location in which it has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and compensation.