Program Manager Facilities - Facility Operations

Program Manager Facilities - Facility Operations Please see Special Instructions for more details.

Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.

Job # 042454

Department Code

Department Student Experience

Job Title Program Manager Facilities - Facility Operations

Campus

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $24.52

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

S4

Non-exempt

Schedule:

Tuesday–Friday: 6:00 AM – 2:30 PM
Saturday: 9:30 AM – 6:00 PM

This position requires regular weekend hours. Schedule may be adjusted based on operational needs.

Full-time

Not Applicable

Reporting to the Assistant Director Facilities Facility Operations, the Facilities Program Manager Facility Operations supports the daily operations of the Barnes Center at The Arch and satellite recreation facilities contributing to a safe, efficient, and welcoming environment. This position is responsible for supervising student staff, coordinating emergency protocols, conducting facility inspections, and enforcing operational policies. The role assists with staff training, scheduling, and payroll, and helps manage facility and event logistics using Fusion software.

This role collaborates closely with the Facilities unit and shares responsibility for facility and event supervision. Hours may vary based on operational needs.

• Bachelor’s Degree Required, Master’s degree preferred in recreation administration, sport management, leisure studies, management or comparable degree.
• 2+ years’ experience managing recreation facilities or guest services and student staff.
• American Red Cross First Aid/ CPR / AED Instructor Certifications required (must be obtained within six months of hire if not already certified).

• Must possess strong communication skills.
• Knowledgeable in all aspects of facility management and emergency action planning and procedures.
• Ability to train/teach others.

• Open recreation facilities as scheduled.
• Working as part of the Facilities work group assist with supervising daily operations of Barnes Center at The Arch recreation areas and satellite recreation facilities including Ernie Davis Fitness Center, Women’s Building, Women’s Building Fields & Courts.
• Oversee student staff on duty, Coordinate Emergency Action Plans and building maintenance activities while on duty.
• Enforce policies and procedures relating to facility operations and use.
• Conduct inspections of facilities and equipment.
• Work cooperatively with facilities team and Facilities Services to address maintenance and custodial needs.
• Assist with the training, development, supervision, evaluation, scheduling and payroll for guest services student staff.
• Ensure appropriate staffing levels for all operating hours and events.
• Assist with…