Finance Operations Senior Director

Role Overview:

The Senior Director of Finance Operations for Cigna Pharmacy will lead a team of approximately 20 professionals plus a dedicated technology team. This role is responsible for driving operational excellence across client performance guarantee (PG) operations, guarantee and ASO agreement automation, data management, and implementation of new initiatives and technology. The position requires strong leadership, attention to detail, and collaboration with cross‑functional teams including sales, underwriting, product, and technology.

• Manage and develop a staff of ~20 and a dedicated technology team, fostering a culture of accountability and continuous improvement.

• Validate rebate invoice data for Cigna Pharmacy in partnership with ESI.
• Oversee client pharmacy rebate sharing for over 1,200 clients.
• Ensure accurate discount guarantee reporting and reconciliation.
• Support sales training and client resolution activities.
• Manage audit processes for client guarantees in partnership with the enterprise rebate audit team.

• Drive automation of guarantees and ASO agreements, including broker templates, new language, and market events.
• Approve client communications and RFP language to ensure compliance and accuracy with capabilities.

• Lead implementation of new underwriting and pricing guarantees, exclusions, and related initiatives.
• Coordinate cross‑functional efforts to deliver projects on time and within scope.

• Develop and maintain Cigna Pharmacy finance data, consolidating data from ESI, Accredo, ESHD, and CHC Medical.
• Advance data visualization and automation initiatives to improve reporting efficiency.
• Serve as subject matter expert for compliance reporting.
• Active engagement with Technology to ensure data accuracy and availability.

• Extensive experience in finance operations within healthcare or pharmacy benefit management.
• Proven leadership skills managing large teams and technology‑driven initiatives.
• Excellent communication and stakeholder management skills.
• Strong problem‑solving skills involving complex systems and a matrix environment.
• Knowledge of compliance, audit processes, and client contract management.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10

Mbps download/5

Mbps upload.

For this position, we anticipate offering an annual salary of 169, USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long‑term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health‑related benefits including medical, vision, dental, and well‑being and behavioral health programs. We also offer 401(k), company‑paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

For more details on our employee benefits programs,  ().

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable…