Program Delivery Lead
Remote / Online - Candidates ideally in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-01-30
Kansas City, Jackson County, Missouri, 64101, USA
Listing for:
Humana Inc
Full Time, Remote/Work from Home
position Listed on 2026-01-30
Job specializations:
-
Management
Operations Manager, Program / Project Manager, General Management, Business Management
Job Description & How to Apply Below
Remote Nationwidetime type:
Full time posted on:
Posted Todayjob requisition :
R-402751#
** Become a part of our caring community and help us put health first
** The Program Delivery Lead manages the development, operations, and results of the Pacific Southwest Region market performance under direction of the Market President.
The Program Delivery Lead manages the development, operations, and results Pacific Southwest Region market performance under direction of the Market President. The Program Delivery Lead works on problems of diverse scope, including but not limited to, maintaining key provider relationships, tracking and monitoring innovative pilot programs deployed in the region, and supporting the Market President on community, state and federal government engagement aligned to Humana priorities.
** Key Duties Supporting External Relationships and Performance:
*** Work with Pacific Southwest Market President and regional leadership team to monitor strategic provider relationships needed for network adequacy, Stars performance, and market expansion.
* Assist in developing and refining key characteristics and data for the market provider priorities including Stars performance, utilization management performance, value-based care arrangements and snapshot of contract terms.
* Track and maintain status of pilot programs proposed or deployed in the region for the Market President and regional leadership team, including return on investment, quality of care impacts, administrative costs, and ability to expand into additional markets.
* Monitor and track national providers with a regional footprint and monitor relationships at an enterprise level, along with regional performance.
The Program Delivery Lead also serves as the operations manager for the Region and acts as the “right hand person” for the Region President. Works hand in hand with the Regional President to execute business reviews, market meetings, external meetings and internal strategy sessions.
** Key Duties Supporting Regional/Market Operations:
*** Coordinate weekly regional leadership meetings and agenda, and track follow-up items for completion
* Coordinate regional Town Halls and other market-level presentations and events
* Lead coordination of market responses to corporate data requests when requested by Market President
* Manages Market Reviews and strategy presentations
* Manages external strategic meetings
* Facilitates aspects of the bid process including tracking benefit changes, and tracking follow-ups
* Additional duties as assigned by Market President#
** Use your skills to make an impact
**** Required Qualifications
*** Bachelor's Degree or 5 years equivalent experience in Operations
* 5+ years proven program, project and/or people leadership within Humana in an operations role
* Ability to influence regional leadership team to facilitate completion of projects
* Executive level presentation and communication skills, both written and oral
* Ability to work with division team
* Independent thinker who can problem solve and operate autonomously
* Ability to influence and collaborate els within the organization
* Ability to convey significance, cause and opportunity of initiatives
* Success in developing working relationships within a highly matrixed business environment
* Ability to understand and aggregate incomplete data from various sources to make informed recommendations
* Experience working with sensitive and confidential information
* Up to 15% travel within the region monthly
Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
** Scheduled Weekly Hours
** 40
* * Pay Range
** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive…
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