Sr Manager, Modernization- Southeast

locations:
OTSCH:
South Carolina Home Offices Remote Location, Remote City, SC, 06032 USA##
** Your Leadership Impact
*** Provide leadership, training, and technical direction to Modernization employees and field operations staff, including support for large bids
* Analyze office‑level financial results, identify variances and drivers, report and support findings with corrective actions
* Monitor field tests as well as first inspection and data reports
* Collaborate with field teams to diagnose and resolve equipment issues and critical customer concerns, ensuring operational continuity and customer satisfaction
* Analyze complaint trends and implement solutions to address systemic issues and enforce adherence to estimated schedules
* Champion operational excellence through process accountability across the Modernization field Operations team within the Operating Area
* Responsible for the quality of all modernizations in the Operating Area##
** Your

Experience:

*** High school diploma or equivalent required; bachelor’s degree preferred
* 5+ years elevator industry experience required
* Management experience required

We are made to MOVE you.  Moving 2.3 billion people a day, Otis is the World’s leading provider of elevators, escalators, and walkways.  We give people freedom to connect in a taller, faster, smarter world.
*
* Location:

** Remote, U.S
** Travel**: 50% travel required

Otis Elevator Company is searching for a highly motivated Sr Manager, Modernization  to provide direction, support, and leadership for all Modernization field operations within the Southeast
- Develop and communicate recommendations for product designs and performance requirements
- Ability to work in a highly team-oriented and dynamic environment

Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

Needs to be self-motivated and able to manage many simultaneous projects and responsibilities - Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
** Benefits:
*** 401(k) plan that includes generous company match and a separate automatic retirement contribution
* Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
* Three weeks paid vacation and paid company holidays
* Paid sick leave - Employee assistance and wellness incentive programs
* Life insurance and disability coverage
* Voluntary benefits, such as legal, pet, home, and auto insurance
* Birth/adoption and parental leave benefits
* Adoption assistance
* Tuition reimbursement program
* Peer recognition and service anniversary awards, as well as spot performance bonus opportunities###
** Work Authorization:**### Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.
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