Operations Manager

US&S is a trusted provider of facility maintenance and support services, delivering exceptional solutions tailored to the needs of federal, institutional, and commercial clients. Headquartered in the southeastern United States, US&S operates across offices and project sites, offering both singular project support and ongoing maintenance services. The company is committed to excellence and has earned certifications including SBA SDB, verified SDVOSB, NMSDC/CVMSDC MBE, and ISSA CIMS-GB with Honors.

This is a hybrid role for an Operations Manager, based in the Columbia, South Carolina Metropolitan Area, with some flexibility for remote work. The Operations Manager will oversee day-to-day operations, ensuring efficient processes and exceptional service delivery. Responsibilities include managing staff, optimizing operational workflows, developing strategies for service quality improvement, and coordinating with clients to fulfill their service requirements. The ideal candidate will also manage budgets, analyze performance metrics, and ensure compliance with regulations and company standards.

• Expertise in operations management, project management, and organizational effectiveness
• Proficiency in analyzing performance metrics and developing strategies for process improvements
• Strong leadership, team management, and interpersonal communication skills
• Experience with budgeting, financial oversight, and resource management
• Knowledge of facility maintenance and support services or related industries is a plus
• Ability to work in a hybrid environment, managing both on-site and remote responsibilities
• Proficiency in business software tools and ability to adapt quickly to new technologies
• Bachelor’s degree in Business Administration, Operations Management, or a related field; relevant certifications are highly desirable