Area Service Manager

Overview

Covering : The North Region

Salary: £52,442.28 increasing to £55,202.40 after 12 months service

Hours: 37.5 hours per week

Lead change that truly matters We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Area Service Manager to lead our vibrant Retirement Community services in the Stockport area.

• Leading and supporting numerous supported living services with different client groups.
• Lead and grow high-quality, sustainable services that meet customer needs and business goals
• Support strategic planning and help develop new services through identifying growth opportunities
• Support with implementing new services as well as potential acquisitions
• Oversee budgets and financial performance to ensure targets are achieved
• Ensure safe service delivery by meeting all legal and regulatory standards
• Monitor trends and insights to inform service development
• Build and manage stakeholder relationships, addressing service gaps effectively
• Audit performance, resolve issues, and implement improvements
• Recruit, manage, and develop staff to meet operational needs

• Leadership and motivation: inspire teams, develop staff, create positive culture and foster high retention.
• Proven experience in working in a fast-paced environment where the need to manage a range of conflicting demands effectively is essential
• Good organisational skills, supporting multiple sites and priorities effectively
• Housing management, understanding the unique operational needs of a variety of supported living services which include regulated sites and Retirement Communities
• Strong understanding of relevant legislation, guidance and best practice
• Skilled in understanding financial targets, budgeting and managing costs effectively for multiple locations
• Effective at building community relationships with a wide range of stakeholders and fostering a supportive environment.
• Full UK driving licence and willingness to travel

Your Mind and Body

• Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
• Confidential 24/7 employee advice service (Includes medical and legal advice)
• Wellbeing resources through our employee platforms including Aviva Digicare
• A greener commute with our Cycle to Work scheme

Your Financial Wellbeing

• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
• Exclusive discounts through our e-hub platform
• Securing your future with our contributory pension plan, matched up to 7%
• Life assurance
• Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period

Your Job

• 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
• Growth and development with us through comprehensive training and internal career opportunities
• Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
• Loyalty recognition scheme for 12 month’s service onwards

Job Reference: 227277

#Commercial Sanc

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.s or follow us on socials.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.