Infrastructure Project Coordinator

Job Description

The Project Coordinator will manage and support a portfolio of 8–10 small-scale IT projects, ensuring all work aligns with established enhancement processes and organizational standards. This role involves preparing project plans, defining scope, coordinating resources, and maintaining schedules while collaborating closely with business stakeholders, functional managers, technical leads, and SMEs. You’ll facilitate requirements-gathering sessions, track progress, monitor risks, and generate status reports that highlight variances between planned and actual outcomes.

Regular responsibilities include organizing project meetings, maintaining clear communication across teams, and serving as the liaison to resolve issues related to design, requirements, timelines, and scope. You’ll also work through project financials and help foster collaboration within a group that includes both formally trained and long-tenured project staff. While the role is remote, occasional on-site visits to Ryder’s HQ in South Florida (2–4 times per month) will be required to build relationships and strengthen cross-functional alignment.

• Manage and support a portfolio of 8–10 small-scale IT projects, ensuring alignment with enhancement processes and organizational standards.
• Prepare project plans, define scope, coordinate resources, and maintain schedules.
• Facilitate requirements-gathering sessions, track progress, monitor risks, and generate status reports highlighting variances between planned and actual outcomes.
• Organize project meetings and maintain clear communication across teams; act as liaison to resolve issues related to design, requirements, timelines, and scope.
• Work through project financials and support the budgeting process.
• Foster collaboration within a team that includes both formally trained and long-tenured project staff.
• Remote work with occasional on-site visits to Ryder’s HQ in South Florida (2–4 times per month) to build relationships and strengthen cross-functional alignment.

• 2–8+ years of experience as an IT Project Coordinator, Junior PM, or relevant experience.
• Strong attention to detail with the ability to pivot quickly, troubleshoot, and “figure it out” independently.
• Experience working fully remote with distributed teams.
• Excellent interpersonal skills with the ability to communicate effectively at both resource and director levels.
• Intermediate Excel skills, including VLOOKUPs, Pivot Tables, and data manipulation.
• Experience coordinating or supporting IT infrastructure-related projects.
• Familiarity with Service Now SPM or related project management tools.
• Ability to manage multiple small projects simultaneously (high volume average of 8–10 projects at a time, budget less than 100k).
• Experience supporting or managing project financials.
• Bachelor’s degree or equivalent level of professional experience.
• Excellent communication and interpersonal skills – a natural leader, able to work both with a team and independently.
• Nice to Have Skills & Experience
• In-depth experience leading IT infrastructure projects.