Senior Project Manager
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2026-01-25
-
Management
Operations Manager, Program / Project Manager
Overview
First Help Financial (FHF) is a fast-growing, culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support a portfolio that has consistently grown 30%+ each year over the last nine years.
Here you will find hardworking colleagues from over 20 countries. We hold ourselves to high standards of professionalism and also enjoy our work. Our culture and benefits are geared toward making you successful in life and comfortable at work.
Your
Title:
Senior Project Manager
You Report to: TBD
Your
Location:
Remote/Anywhere within the US
Your compensation: $119,151 base salary or more, depending upon experience, plus a bonus!
Learn more about our company and CEO
First Help Financial is voted and certified as a “Great Place to Work” by our workforce for five years in a row. We are adding a new partner to our Operations department to accommodate our remarkable growth. We are looking for a heavyweight Senior Project Manager to serve as a strategic right hand to our leadership team. This is not just a "task-tracking" role;
we need a high-EQ leader who can navigate the complexities of a fast-growing organization.
- Strategic Execution: Translate the COO’s vision into actionable roadmaps. Own the big picture while ensuring no detail is missed across multi-departmental work streams.
- Executive Presence & Communication: Serve as the primary point of contact for the C-suite on project health. Distill complex technical or operational roadblocks into clear, data-driven executive briefings.
- Stakeholder Diplomacy: Navigate hard stakeholders and competing departmental priorities. Use influence, not just authority, to drive alignment between Engineering, Sales, and Compliance.
- PMO Evangelism: Mentor and coach. Build the tracks while the train is moving, teaching others how to work within structured project environments.
- Technical & Risk Integration: Facilitate deep-dive sessions with Engineering and Credit Risk teams to ensure technical solutions are architecturally sound and compliant with financial regulations.
- High-Stakes Problem Solving: Address ambiguous or high-pressure situations to resolve conflicts, re-allocate resources, and keep critical deadlines on track.
- 4+ Years of
Experience:
Proven track record of managing large-scale, cross-functional projects in complex industries (Fin Tech or Financial Services preferred). - Exceptional Gravitas: Comfortable challenging executives when necessary and remain composed in high-pressure environments.
- Change Management DNA: Experience introducing structure to unstructured teams and leading process transformations.
- Technical Fluency: Understand APIs, databases, and system integrations well enough to assess a project plan and hold engineering teams accountable.
- The Strategic Mindset: Ask why we are doing a project and how it impacts the bottom line.
- Great Perks – Generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, robust employee recognition, and training development to enhance your career with us.
- Culture – Healthy work-life balance. We work hard and care deeply about our customers and partners, while making room for your family, friends, and yourself.
- Growth – Company growth provides opportunity for career growth. We engage each employee to build a career plan and invest in you.
FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.
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