Continuous Skills Development Manager

Overview

Position Summary...Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training;

mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

• Implements training programs at the facility level.
• Participates as a member of the Functional Divisional training network with other facilities to determine current best practices and share learnings.
• Manages execution and quality of delivery across change programs as assigned; incorporates initial change impact assessment results into program delivery plans; ensures stakeholder alignment; communicates change initiatives; and leads program interventions to help achieve desired change outcomes and provide change sponsorship as required.
• Oversees, coordinates, and provides leadership to project teams supporting change initiatives; establishes and measures change KPIs; ensures consistency in messaging between multiple projects; delivers clear direction to end users (e.g., project team, facility leadership, facility associates) and develops a communication strategy and execution model.
• Acts as an active member of the facility leadership team, sharing knowledge, expertise, and coaching to develop others; leverages involvement in operations programs to drive change initiatives through modeling appropriate change management behaviors and engaging program teams in the change management process.
• Coordinates with facility level and home office level associates and leadership to implement corporate initiatives.
• Coordinates training programs utilizing and maintaining training materials; leverages associate expertise and resources to assist in the facilitation of training in the facility; supports Quality, Safety, and Human Resources teams in meeting training requirements.
• Guides and executes the Leadership Development process across the facility; manages and coordinates hourly associate training programs (e.g., Lead Program); assesses and calibrates training programs to determine training effectiveness; ensures required training is tracked and scheduled; works with Implementation Managers to deliver the overall training strategy.
• Supports associate engagement by providing learning opportunities; building relationships; providing cross-training opportunities; encouraging cross-functional teamwork; monitoring work plans, workloads, and associate schedules to meet deadlines; resolving issues to avoid delays in project deliverables; and using systems to audit progress and identify concerns early.
• Respect the Individual:
  Builds high-performing teams, embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.
• Respect the Individual:
  Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Respect the Individual:
  Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world; contributes to a sense of belonging and eliminating waste.
• Act with Integrity:
  Acts in a selfless manner; remains humble, self-aware, honest, fair, and transparent.
• Serve Our Customers and Members:
  Delivers results while putting the customer first; considers how and when customers shop and applies EDLP and EDLC business models to plans.
• Serve Our Customers and Members:
  Makes decisions based on data insights and analysis; balances short- and long-term priorities; considers customers, fellow associates, shareholders, suppliers, business partners, and communities in planning.
• Strive for Excellence:
  Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; learns from mistakes.
• Strive for…