Branch Operations Manager

Branch Operations Manager page is loaded## Branch Operations Manager locations:
Los Alamos, New Mexico - United Statestime type:
Full time posted on:
Posted Todayjob requisition :
R-0009051
** Job Description Summary
** Wiemann Wealth is a private wealth practice that provides professional, empathetic, and extraordinary service to its clients. We work as a collaborative team to understand our clients’ values, goals, and concerns. As we grow, we are seeking an Operations Manager who aligns with our values.
The Operations Manager manages the overall operational efficiency of the branch office. The ideal candidate has industry experience and is proficient in front- and back-office operations. Additionally, the Operations Manager will direct day-to-day operational functions of the office, including project management, compliance, trading and securities related tasks, branch technologies, and have a strong affinity for organization and process in a professional, discreet, and team-oriented environment.
Best-fit ideas come from collaboration and truly knowing our clients – and that’s what you’ll find here at Wiemann Wealth. Look no further. Apply today!
** Job Description
**** Responsibilities
* ** Performs all operational functions as required by workloads and absences.
* Assists Branch Owner with confidential matters such as compliance visits.
* Assists Branch Owner with controlling expenses and operating at peak efficiencies.
* Researches and resolves complex problems relating to client accounts and inquiries.
* Greets clients, prospects, and vendors in a warm and friendly manner
* Recruits, selects, trains, and supervises branch operations associates.
* Conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files.
* Ensure daily staffing levels and cross-training are adequate.
* Coordinates registrations, continuing education, licensing, etc. of branch personnel.
** Knowledge of
*** Company policies and procedures and industry rules and regulations
* Investment concepts, practices and procedures used in the securities industry
* Financial markets and products
* Human resource management principles and practices
* Technology, both hardware and software
* Microsoft Office
** Skill in
*** Project management
* Organization* Attention to detail
* Leadership* Time management
* Compliance
* * Ability to
*** Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
* Handle conversations with discretion and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a service attitude.
* Display professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment.
* Employ good analytical skills to be able to research account information and resolve problems.
* Proficiency in Microsoft Suite, AI, Teams and a general understanding of cybersecurity protocols.
* Establish and communicate clear directions and priorities.
* Utilize good interpersonal and verbal and written communication skills to deal with clients, financial advisors, support staff and home office personnel.
* Establish and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes.
* Effectively organize, manage, track and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
* Work independently, under minimal supervision.
** Education/Experience Requirements
*** Bachelor’s degree and three years’ experience in the financial services industry, preferably including customer service, operational management and supervisory experience~or~
* An equivalent combination of experience, education and/or training
** Licenses Required
*** SIE required provided that an exemption or grandfathering cannot be applied
* Series 7 strongly preferred or ability to obtain after hire
* Series 63, 65 and/or 66 strongly preferred or…