Retail Property Manager; Remote

JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL has a great opportunity to join our growing Retail Open Air Property Management Team overseeing a portfolio in the NJ/NY area.

* This position can be Remote (Work from home) but must live near the NJ/NY area to visit properties in the portfolio.

NOI and direct management oversight of assigned retail properties in order to maximize asset value on behalf of JLL clients. Specific responsibilities include property management, operations, maintenance, client and tenant relations, supporting the leasing team, marketing, collections, annual budgeting, risk management and financial reporting (including working with accounting staff to provide accurate and detailed financial statements as required by owner); sourcing relationships to develop new business opportunities.

• Develop, articulate and implement business plans for each assigned property, consistent with the owners’ needs and objectives to maximize asset value and NOI.
• Provide monthly and quarterly financial and management reporting as required by client.
• Oversee contractors and maintenance personnel at properties to ensure they are maintained properly and as required.
• Build relationships to retain current business, expand opportunities with existing clients and leverage that in pursuit of additional clients and business opportunities.
• Understand the leasing process and effectively support the broker/agency leasing team.

• Project and achieve budgeted financial goals as outlined in the approved annual operating budget while adding value to the property(s) with prudent management and business decisions.

• Customer Focus – dedicated to meeting the expectations and requirements of internal and external customers, establishing and maintaining effective relationships with customers and gaining their trust and respect.
• Drive for Results – accountable for exceeding goals, bottom‑line oriented, and pushes self and others for results.
• Planning and Organization – establishes a course of action to accomplish goals, develops plans for achieving results, orchestrates multiple activities at once, uses resources effectively and efficiently, and measures performance against goals.
• Time Management – uses time effectively and efficiently, values time, concentrates efforts on a priority basis, and successfully attends to a broader range of activities.
• Financially Astute – thorough understanding of retail property accounting principles, including recovery ratios and methods, accrual and cash basis accounting, reading and understanding financial statements, lease language interpretation and budgeting and forecasting.
• Interpersonal Savvy – relates well to all kinds of people, up, down and sideways, inside and outside the organization, builds appropriate rapport, constructs and effective relationships, communicates well and uses diplomacy and tact.
• Written/Oral Communications – able to write and speak clearly and succinctly in a variety of communication settings and styles, projecting confidence and professional expertise.
• Problem Solving – takes responsibility for solving problems, manages others well in problem solving and uses logic and innovative methods to solve difficult problems.

• College graduate preferred.
• Real Estate License required within 90 days.
• At least 2–4 years’ experience in commercial property management, with multiple property responsibilities in Retail preferred.
• In‑depth understanding of the financial aspects of property performance.
• Competency using Microsoft Office, navigating the internet and general use of…