General Manager, Market Lofts

Overview

General Manager, Market Lofts at PMP Management LLC

Full Time
•

Start Date:

Immediate
• Expiry Date: 17 Mar, 26
•

Experience:

5 year(s) or above
• Remote Job:
Yes
• Telecommute:
Yes
• Sponsor Visa:
No

• Provide extraordinary service to all residents, ensuring PMP’s unique brand of white glove service.
• Perform regular common area tours and inspections, and violation walks to ensure rule compliance.
• Process all maintenance work order requests and see them through fruition.
• Populate and disseminate PMP’s week Action Item Tracker to the Board of Directors, reflecting all open action items and delegation of duties.
• Secure vendor estimates/bids for the Board’s review and approval as necessary.
• Collaborate with association vendors to ensure work is being done pursuant to the approved contract and to the community’s standards.
• Proactively update PMP Gateway, the online resident and Board Member portal.
• Prepare meeting agendas and Board Package in advance of Board Meetings.
• Prepare and disseminate to the Board draft meeting minutes within 2 business days following Board Meetings.
• Handle all Board Member and resident communications, posting notices as necessary to meet civil code deadlines.
• Process architectural applications for Committee/Board approval.
• Work with PMP’s Property Accountant to ensure monthly financials are completed and disseminated to the Board in a timely fashion.
• Ensure association invoices are reviewed, coded, and processed in a timely manner.
• Drive Association reserve improvements and repairs and oversee special projects.
• Address after hours’ emergency matters.
• Participate in on-going training and professional development.
• Perform additional duties as requested by the Board of Directors.

• 4 Year College Degree
• Association industry credentials preferred, i.e. CACM, AMS, CCAM
• 5-10 Years of experience as an on-site General Manager, or experience in a similar role
• Management of Associations with mixed-use commercial or retail space preferred
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and Power Point
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor
• CMCA or AMS designation desired