Special Events Parking Manager - Knoxville, TN

Job Description

Special Events Parking Manager - Knoxville, TN
Address Knoxville, TN, USA

• Great Base Pay
• Must be flexible with hours - we are looking for AM, PM, weekends, and weekdays
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately

The following programs are available to help support you as a LAZ employee, free of charge.

• Health Coaching & Resources – One‑one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) – you and eligible members of your household have 24/7 access to confidential counseling.

• 401(k) with Employer Match

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Special Events Parking Manager oversees the parking operation for events under the direction of the Director of Operations to ensure 24/7 professional event management. As a company devoted to promoting an employee‑focused leadership culture, the Event Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned event(s).

• Promoting a people‑first leadership model by providing the resources that allow employees to grow and thrive.
• Creating a customer‑centric culture that encourages and celebrates a team that values being approachable, knowledgeable, helpful, and engaging.
• Identifying high potential employees to support the organization’s continued growth.
• Aiding the establishment of a positive safety‑oriented workplace environment.
• Advance a positive, organic, and flexible culture of safety.
• Oversee the Event department.
• Align processes, resource‑planning, and department‑specific goals with overall business strategy.
• Monitor key performance indicators and make operational adjustments when necessary to ensure success.
• Understand and ensure compliance on all requirements within contractual agreements between LAZ Parking and clients.
• Identify targeted areas of improvement and implement effective, data‑driven solutions to improve the business.
• Assist in the develop short‑and long‑term strategic plans based on event knowledge and data analysis to further the business’ vision.
• Prepare, track, and manage events and initiatives throughout the year, including task management, weekly update meetings, and issue escalation.
• Manage staff, including scheduling, assignments, payroll processing, coaching, and staff development.
• Work with Event Venue to track events that impact parking.
• Implement and complete projects, programs, and initiatives based on event needs.
• Organize and manage the oversight of event operations.
• Additional duties as assigned.

• 1+ years in a management role.
• Knowledge of Excel, Word, PowerPoint and General Microsoft Office Applications.
• Parking and Event management experience is preferred but not required.
• Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent team‑building and interpersonal skills.
• Ability to work independently and multi‑task.
• Ability to…