Association Operations Manager

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This range is provided by Smithbucklin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$80,000.00/yr - $90,000.00/yr

Smithbucklin
, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for an Association
Operations
Manager to join our Association Management Unit in our Washington D.C. office
. The Operations Manager plays a significant role in the management of our client associations' programs and supports the association Executive Director in all areas of association management.

• Managing annual budget, quarterly financial reports, and periodic forecasts in collaboration with executive director
• Drafting and maintaining critical governance documents
• Organizing and facilitating in-person and virtual meetings
• Serving as lead staff liaison for several strategic task forces
• Serving as project manager and coordinating the work of client team members
• Managing association membership recruitment and retention efforts; including overseeing the association management database
• Coordinating client team support for association meetings, conferences and virtual events
• Supervising operations coordinators and associates in support the delivery of association services and programs
• Establishing and maintain a positive and respected working relationship between client volunteer leaders and the client HQ team
• Managing ad hoc projects

• You enjoy managing a varied portfolio of projects, are very organized and detail oriented, look for innovation and get energy from collaboration and teamwork
• You have experience in prioritizing, delegating and managing projects from inception to completion
• You possess strong leadership qualities and the ability to build strong relationships with internal and external partners
• You demonstrate professional written and verbal communications skills
• You have excellent time management and organizational skills
• You possess a proactive approach to process improvement and have the ability to learn on the fly
• You have a demonstrated ability to apply sound business judgment related to conflict resolution

• Bachelor's degree from an accredited four-year institution or equivalent experience
• 5-7 years of relevant professional experience, to include direct supervisory responsibilities
• Experience with budgets, financial reports, AMS platforms
• Demonstration of previous writing and editing experience
• Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Prior experience with association and volunteer management is highly preferred
• Database experience and website skills are preferred

Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path.

In addition, as a 100 percent employee-owned company, Smithbucklin offers all our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Our hybrid environment offers you the option of working from home two days per week. Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.

Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The…