Facilities Manager
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-27
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Management
Operations Manager, Business Management, Program / Project Manager, Administrative Management
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!
We are also a PEOPLE FIRST company. We often say, “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!
The Spirit of the PositionThe Facilities/Parking Services Manager supports the General Manager with complete oversight for financials and operations of the assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Parking Services Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.
PrincipalJob Duties
- Responsible for developing client relationships and business retention.
- Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our 다양한 clients.
- Assist the region with the business development, proposal, presentation, and transitions for new locations.
- Lead, direct, and develop a team of employees to accomplish annual and periodic goals/initiatives while embodying and using LAZ Parking’s culture as a guideline.
- Identifying high potential employees to support the organization’s continued growth.
- Responsible for planning and executing a plan for the opening of new locations within their assigned portfolio.
- Preparation of budgets and monthly reviews of profit/loss by location within the assigned portfolio.
- Organize and narrate parking management skills for frontline staff.
- Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
- Daily, weekly, monthly, and annual financial and operational reports as required.
- Managing, planning, scheduling, training, and directing the activities of the frontline staff.
- Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio.
- Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio.
- Participate in labor contract management if applicable to assigned portfolio.
- Review and edit proposed parking, maintenance, etc. agreements.
- Communicate with local police department and emergency management teams regarding operations.
- Organize and manage the oversight of event operations within LAZ Parking.
- Monitor, review, and analyze the market rate structures.
- Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation.
- Additional related duties as assigned.
- Education: Bachelor's Degree or equivalent work experience.
- Experience: Parking management experience of multiple locations is required; 2+ years in Management role;
Knowledge of Excel, Word, PowerPoint and General Microsoft Office Applications. - Skills: Parking management experience of multiple locations is required;
Ability to seek improvement and create an environment of idea sharing and creative problem solving;
Strong customer service skills and abilities;
Ability to be approachable and facilitate coaching conversations with employees and managers;
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude);
Ability to encourage open expression of ideas and opinions;
Excellent teambuilding and interpersonal skills;
Ability to work independently and multi-task;
Ability to communicate professionally and effectively with all levels of the organization;
Ability to interpret policies, procedures, and standard business practices;
Demonstrates a sense of urgency and timeliness. - Physical Demands: Willingness to work in the elements – heat, wind, snow, rain, etc.;
Ability to lift, push and pull at least 25 pounds;
Ability to stand, walk and run for extended periods of time;
Ability to bend, stoop, squat and lift frequently throughout a shift. - FLSA Status: Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
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