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Alumni Director

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Wounded Warrior Project
Remote/Work from Home position
Listed on 2026-01-23
Job specializations:
  • Management
    Program / Project Manager, Operations Manager, Business Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Alumni Director role at Wounded Warrior Project
.

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause— that it’s a calling— then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too— helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™ we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

  • A flexible hybrid work schedule (three days in the office, two days’ work from home)
  • Full medical, dental, and vision coverage for both teammates and family members
  • Competitive pay and performance incentives
  • A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

Duties & Responsibilities
  • Translate organizational vision into clear strategies, KPIs, and scalable systems aligned with WWP’s Connection priorities.
  • Lead national Alumni team and strategy, ensuring effective outreach, engagement, and support for warriors and family members.
  • Champion high-touch, modern engagement approaches that provide meaningful experiences to warriors and their families.
  • Use data and population insights to identify service gaps, refine programming, and ensure consistency across regions.
  • Build partnerships with military transition points, military treatment facilities, VSOs, higher education institutions, and community organizations.
  • Drive cross-functional collaboration with Registration, Resource Center, Mental Health, Peer Support and other program areas to build cohesive warrior pathways and enhance organizational effectiveness.
  • Integrate Peer Leader into Alumni engagement strategies.
  • Oversee national KPI execution, operational performance, and consistent service delivery.
  • Lead budget planning, forecasting, and overall resource stewardship.
  • Strengthen staffing models, workflows, and team training to support scalable operations.
  • Provide values-driven leadership that develops and mentors teammates and reinforces WWP culture.
  • Build an inclusive, collaborative team environment that encourages communication, innovation, and professional growth.
  • Ensure adherence to organizational policies, safety standards, and compliance expectations.
  • Represent WWP through public presentations and outreach to broaden program visibility and support.
  • Anticipate risks and emerging trends, providing insights that shape executive decision-making.
  • Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team-based training, or departmental huddles.
  • Other related duties as assigned.
Knowledge, Skills & Abilities
  • Effective leader with the ability to motivate, develop, and coach teammates; create team and individual KPIs; and support program growth and continuous improvement.
  • Demonstrated ability to develop and maintain professional relationships and create a diverse network of resources, built on WWP’s supportive presence within the community.
  • Effective group presentation and facilitation skills. Confident communicator with proven ability to present information effectively to various audiences, including large groups, small groups, and individuals.
  • Strong organizational, time-management, and prioritization skills with ability to manage multiple deadlines in a fast-paced environment.
  • Professional presence and demeanor.
  • Proven capacity for proactively taking initiative and thriving in independent work environments.
  • Understanding and expertise in program and project management, including assessing outcomes and impact, and effectively managing programs and projects from strategy through execution.
  • Strong analytical and problem-solving skills with the ability to evaluate information, identify problems, and implement the most effective…
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