Alumni Director
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-01-23
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Management
Program / Project Manager, Operations Manager, Business Management
Join to apply for the Alumni Director role at Wounded Warrior Project
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Great benefits. Competitive pay. We know these are some of the things people look for in a job.
If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause— that it’s a calling— then we’re ready to meet you.
When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too— helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.
At WWP™ we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:
- A flexible hybrid work schedule (three days in the office, two days’ work from home)
- Full medical, dental, and vision coverage for both teammates and family members
- Competitive pay and performance incentives
- A fun, mission-focused, and collaborative team environment
A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.
Duties & Responsibilities- Translate organizational vision into clear strategies, KPIs, and scalable systems aligned with WWP’s Connection priorities.
- Lead national Alumni team and strategy, ensuring effective outreach, engagement, and support for warriors and family members.
- Champion high-touch, modern engagement approaches that provide meaningful experiences to warriors and their families.
- Use data and population insights to identify service gaps, refine programming, and ensure consistency across regions.
- Build partnerships with military transition points, military treatment facilities, VSOs, higher education institutions, and community organizations.
- Drive cross-functional collaboration with Registration, Resource Center, Mental Health, Peer Support and other program areas to build cohesive warrior pathways and enhance organizational effectiveness.
- Integrate Peer Leader into Alumni engagement strategies.
- Oversee national KPI execution, operational performance, and consistent service delivery.
- Lead budget planning, forecasting, and overall resource stewardship.
- Strengthen staffing models, workflows, and team training to support scalable operations.
- Provide values-driven leadership that develops and mentors teammates and reinforces WWP culture.
- Build an inclusive, collaborative team environment that encourages communication, innovation, and professional growth.
- Ensure adherence to organizational policies, safety standards, and compliance expectations.
- Represent WWP through public presentations and outreach to broaden program visibility and support.
- Anticipate risks and emerging trends, providing insights that shape executive decision-making.
- Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team-based training, or departmental huddles.
- Other related duties as assigned.
- Effective leader with the ability to motivate, develop, and coach teammates; create team and individual KPIs; and support program growth and continuous improvement.
- Demonstrated ability to develop and maintain professional relationships and create a diverse network of resources, built on WWP’s supportive presence within the community.
- Effective group presentation and facilitation skills. Confident communicator with proven ability to present information effectively to various audiences, including large groups, small groups, and individuals.
- Strong organizational, time-management, and prioritization skills with ability to manage multiple deadlines in a fast-paced environment.
- Professional presence and demeanor.
- Proven capacity for proactively taking initiative and thriving in independent work environments.
- Understanding and expertise in program and project management, including assessing outcomes and impact, and effectively managing programs and projects from strategy through execution.
- Strong analytical and problem-solving skills with the ability to evaluate information, identify problems, and implement the most effective…
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