Project Manager, Education Administration

The IRIS Center is a federally funded project located within the Department of Special Education at Vanderbilt University. The center is an international leader in the development of free, open‑access resources used for training and ongoing professional development of current and future teachers and other education professionals.

The Senior Project Manager has responsibilities across two projects:
1) IRIS Center, a federally funded technical assistance center, and
2) IRIS+, an online platform that generates center revenue via annual subscriptions for K‑12 schools and districts. Both the IRIS Center and IRIS+ are located within the Department of Special Education at Vanderbilt University.

Responsibilities for the IRIS Center include: resource development (e.g., writing, reviewing, and providing feedback on IRIS materials); coordinating related events (e.g., classroom video shoots; expert interviews).

Responsibilities for IRIS+ include: overseeing the conversion of IRIS Center content to the IRIS+ platform; recruiting and initiating new school and district accounts; client management, training and technical assistance; and account management.

This position can be performed via an alternative work arrangement (i.e., remote work). The position reports directly to the administrative manager.

Please Note:

Applicants will be asked to complete writing and presentation assignments as part of the application and selection process.

N/A

• Recruit new clients (i.e., schools, districts) for annual platform subscriptions
• Meet virtually with potential clients to demonstrate the platform, discuss their needs, identify potential resource content to meet those needs
• Oversee client contracts, payments, account setup and activation
• Build and maintain client relationships
• Monitor and track subscription expiration dates and actively offer and seek expansions and renewals
• Keep abreast of similar industry offerings and standards
• Contribute to the successful delivery of marketing programs and operational initiatives
• Research, recommend, and integrate new project management tools and technologies to improve team workflows and enhance productivity
• Serve as the primary point of contact for IRIS+, ensuring a professional relationship that reflects positively on Vanderbilt, Peabody College, and IRIS+
• Provide training on the platform to school and district administrators
• Based on client needs, develop and train on personalized learning pathways for schools and districts

• Develop, implement, and track detailed project plans; monitor progress against project milestones; identify issues to be addressed and take corrective actions to ensure alignment with project goals and deadlines
• Manage and coordinate teams to keep efforts on track
• Independently develop and manage complex workflows under supervision of the Director or delegate, ensuring effective communication with internal and external stakeholders regarding the status of projects and proposals
• Create and implement established protocols and procedures for processes related to recruiting and programming to ensure consistency and compliance
• Develop project plans that identify resource needs and timelines of various projects
• Review and manage change orders
• Ensure that all project tasks are documented accordingly
• Prepare project reports for weekly communication to IRIS leadership, as needed
• Host project meetings at least weekly with the IRIS+ and Finance teams and as needed with the Programming team
• Provide feedback, advice, and project updates to team members
• As the platform grows, oversee the onboarding, training, and supervision of additional client‑ and platform‑support personnel
• Continually assess for improvement of activities and processes

• Work with resource developers and programmers to convert content to the IRIS+ platform
• Oversee IRIS+ reviews of content to ensure it is error‑free and meets IRIS standards