Talent & Development Partner

The Talent & Development Partner has responsibility for the end-to-end training and development activities within the Bank and providing guidance and support within other Group companies. This includes developing, implementing and sourcing appropriate training interventions, liaising with ExCo, Heads of, Board members and colleagues to support identifying gaps in skills and competence and ongoing training needs as well as helping to identify solutions.

With a focus on hard and soft skills, management development and technical skills which may be required for specialised departments along with supporting succession planning and talent management activities.

Please note - the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. This role can be based from either Milton Keynes OR Wilmslow.

• Work with key senior stakeholders to define, develop and implement development strategies that are aligned to the business strategy and objectives, embedding a culture of continuous improvement, and continued professional development.
• Maintaining and updating an annual training plan.
• Work with the Board and Executive Committee members to ensure on going delivery of personal development plans for themselves and across business units.
• Plan, manage, monitor, and report on technical capability development programmes to ensure successful delivery.
• Develop and deliver training materials and implementation plans to ensure skills are assessed, measured, developed, and transferred in line with current and future business objectives. For example:
  Vulnerable customer training; customers services training; new telephony systems training.
• Provide coaching, advice and guidance on technical specialisms and hard and soft skills to support business teams and leaders.
• Keep up to date with developments in financial services, mortgage industry, external marketplace, and legislative/regulatory changes to proactively inform talent development – for now and future planning.

• Interpersonal skills, enabling communication with stakeholders at all levels.
• Experienced in design and delivery of training plans and programs
• A passion for problem solving, negotiation, coaching and mentoring
• Operational organisation skills to support budget management, scheduling, systems management and administration
• Experience of working within Financial Services and or regulated environment would be an advantage
• Experience / qualifications supporting Training Needs Analysis, training design and delivery would be an advantage

Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments.

We offer highly attractive reward package; the typical benefits include:

• 25 days holiday entitlement increasing with service
• Pension plan
• Private medical insurance
• Income protection
• Life assurance
• Employee referral bonus

Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.