Head of Continual Improvement and Safeguarding, Staffed ONLINE Limited

Head of Continual Improvement and Safeguarding

Salary:
Competitive

Location:

Southampton

The Head of Continual Improvement and Safeguarding will play a critical role in nurturing a culture of achievement and empowerment across service delivery. This pivotal position is responsible for leading by example, devolving responsibility, and supporting operational managers to effectively drive performance, quality, safety, and exemplary service delivery within their areas.

• Deliver high-quality services and supported accommodation tailored to the needs of residents and clients, encompassing a range of services, including floating support and specialist care.
• Maintain oversight of operational budgets for service areas, ensuring effective financial management.
• Oversee risk assessment processes and mitigation strategies across operational responsibilities, fostering a culture of cross-service learning.
• Promote and uphold the highest standards of evidence for service effectiveness, demonstrating the positive impact they have on those they support.
• Act as a leader in equality, diversity, and inclusion initiatives, driving meaningful actions to combat discrimination and homelessness.
• Maximise the use of data and technology to foster a continuous learning and improvement culture across all service areas.
• Ensure compliance with safeguarding requirements and uphold organisational integrity regarding personal data in line with GDPR.

• Demonstrable experience in a leadership role within the social care or housing sector.
• Strong background in safeguarding and risk management, with an understanding of trauma‑informed approaches.
• Proven ability to manage budgets and ensure financial accountability.
• Excellent interpersonal skills with the ability to engage stakeholders at all levels.
• A commitment to promoting equality, diversity, and inclusion in all aspects of service delivery.
• Familiarity with using data and digital solutions for continuous improvement.
• A strategic thinker who can contribute to service design and tender opportunities.

• Competitive salary.
• Opportunities for professional development and training.
• Flexible working arrangements.
• Collaborative and inclusive work environment.
• Employee assistance programme.