Vice President, Account Management

Vice President, Account Management

Location: San Francisco, CA;
Colorado - Home Office

Time Type: Full time

Posted: Posted Today

Job Requisition : JR1079687

The Vice President, Issuer Account Management will set and drive the Account Management teams’ client retention and growth strategies that meet the Issuer and Broadridge strategic vision. He/She is responsible for multiple Issuer product offerings including accountability for client retention and growth through cross and upsell activities to existing clients. The team reporting to the VP is the key client interface to the primary client contact and the client team supporting or working with the key client contact.

Expertise required includes extensive Broadridge, industry and product knowledge. In addition, the ideal candidate will excel at cross functional interaction with direct team members, as well as product, service, operations, and finance.

• Demonstrate leadership including reinforcing corporate strategy and goals, encouraging positive Broadridge first behavior, and discouraging negative behavior.
• Lead, manage and coordinate Account Management team activities.
• Drive Account Management team efforts to achieve renewal and retention targets.
• Manage Account Management team cross sell and upsell efforts.
• Monitor and drive Account Manager performance against targets.
• Manage collaboration efforts of Account Management with the Account Executive and Specialist Leadership team.
• Achieve overall account team quota – R&E products.
• Achieve quota per product line – (R&E).
• Coach and monitor Account Managers to achieve renewal, retention, and cross sell and upsell targets – effort, attitude, activity, and productivity.
• Plan and manage the hiring, education and training of new Account Managers.
• Build relationships internally (interlock) and externally to help foster growth.
• Assist with indirect sales that support and contribute to organizational goals.
• Share client feedback received with leader team.

• Bachelor’s degree.
• Must have market experience with Issuers and Capital Markets.
• Extensive (10 years plus) sales management and selling experience required within a corporate environment.
• Knowledgeable of the sales and buying cycle of clients.
• Possesses and maintains requisite level of subject matter and industry expertise and knowledge.
• An inspirational leader who casts a vision that everyone rallies around.
• Change agent who fosters a connected environment and elevates team accountability, transparency, and collaboration to achieve productive sales results.
• Reputable leadership in prioritizing and driving inclusivity among existing, new, and acquired staff.
• Engages and develops team for optimal performance and to create a pipeline of “Ready for Next” talent.
• Known for attracting and recruiting diverse talent with new skillsets, technical knowledge, and the ability to swiftly execute ideas and proposals.
• Courage – the ability and willingness to undertake a difficult problem or challenge (e.g., renewals, retention, new products, etc.) and tackle the right way.
• Professional presence – the ability and willingness to communicate, assimilate, and apply new job-related information in a timely manner.
• Ability to travel 20% of the time.

Salary range $–$. Bonus Eligible. Broadridge considers various factors when evaluating a candidate's final salary, including, but not limited to, relevant experience, skills, and education. Please visit for more information on our comprehensive benefit offerings.

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws.

Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

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