Order Management Supervisor

Are you passionate about helping others and eager to grow your career? As an Order Management Supervisor
, you’ll be empowered to make a real impact. Join our team to deliver exceptional, solution-oriented support to our valued customers— all from the comfort of your home, with equipment provided. We’re looking for enthusiastic team leaders who thrive in a fast-paced setting and are ready to go above and beyond to ensure customer satisfaction.

This position allows your work location to be your home

• Work from your Home, Work with Purpose
• Supportive Onboarding
• Growth & Development
• Great Work-Life Balance

Your Role at a Glance:

As an Order Management Supervisor, you’ll be responsible for leading and mentoring teams in the Order Management group.

• Lead, coach, and develop a team of CSRs, including hiring, onboarding, training, and performance management.
• Oversee daily operations by prioritizing workloads, balancing team capacity, and ensuring adherence to SOPs and business rules.
• Drive operational improvements focused on productivity, accuracy, turnaround time, and healthy queue management.
• Collaborate with cross-functional partners, set team goals, manage engagement, and handle staffing decisions—including disciplinary actions when needed.

Your

Qualifications:

• 2+ years managing others in a customer /order management environment.
• Bachelor’s degree preferred;
  Associate’s degree and/or equivalent experience considered.
• Demonstrated aptitude and desire to lead people and improve processes

The Perks You’ll Enjoy:

• Compensation: A competitive, market-aligned salary that reflects your experience, impact, and contributions from day one.
• Comprehensive Benefits: Medical and life insurance, dental reimbursement, and a robust benefits package to support you and your family.
• Career Growth: We’re committed to promoting from within, so your hard work won’t go unnoticed

If you’re ready to bring your customer service skills to a company that values growth, empowerment, and making a difference,
apply today! Start your next chapter with a company that invests in you, and join us in shaping an exceptional customer experience.

Inno Source has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Application Assistance

If you are an individual with a disability and need assistance in the application process please contact or email

We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.