Team Supervisor Custodial Services - Swing Shift, Onsite

Team Supervisor Custodial Services - Swing Shift, Onsite

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

• Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

• Extraordinary co‑workers

• Some of the best tools, equipment, and research facilities in the world

• Career advancement and enrichment opportunities

• Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten‑hour days each week) compressed workweeks, part‑time work, and telecommuting (a mix of onsite work and working from home)

• Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

* These benefits vary by job classification.

What Your Job Will Be Like:

We are seeking a dedicated Team Supervisor to oversee non‑exempt and entry‑level exempt team members. In this role, you will be responsible for coordinating recruitment, selection, training, work assignments, recognition, and disciplinary actions for subordinate employees. You will also play a key role in performance assessments.

On any given day, you may be called on to:

• Oversee and supervise the execution of activity level work performed by custodial represented members of the workforce, ensuring calls, cases and transactions are completed accurately and timely with excellent customer service.
• Coordinate subordinate employee recruitment, selection, training, work assignments, recognition and disciplinary actions, and contribute to performance assessments.
• Ensure that customer needs are satisfied by managing and coordinating specific deliverables.
• Apply specialized knowledge and experience to independently judge work quality, performance, and alignment of results with customer expectations.
• Receive and interpret metrics and other data to identify trends and determine appropriate courses of action.
• Identify and manage ES&H risk.
• Review performance goals and provide coaching and guidance to improve staff performance and capabilities.

This position is for the Heavy Floor Care swing shift team. This position works a 4‑10 (Monday – Thursday) schedule 2:30 p.m. – 1 a.m. Due to the nature of the work, the selected applicant must be able to work onsite.

Salary Range:

$87,400 – $144,400

* Salary range is estimated, and actual salary will be determined after consideration of the selected candidate’s experience and qualifications, and application of any approved geographic salary differential.

Bachelor’s degree in a Business/Technical field, plus five (5) or more years of experience in a technical field; or equivalent combination of relevant education/experience.

Minimum of two (2) years of experience leading teams in a customer service environment.

• Metal Trades Council and Collective Bargaining Agreement while supervising members of the workforce.
• Complete Performance Evaluations on Represented Members of the Workforce.
• Ability to obtain and maintain a DOE Q-level security clearance.

• Managing internal and external customer relationships.
• Working and managing in a dynamic/changing environment.
• Communicate directly with line customers and management on a variety issue i.e., physical appearance of workspace.
• Establish work priorities and manage resources to accomplish those priorities and achieve maximum returns.
• Communicate with HRBP, Medical, Ethics and Legal Representatives.
• HR Self Service Computer Applications, i.e., EBI Portal, Time & Leave, Career & Hiring.
• Proven abilities to provide Technical Instructions extracted from Training Curriculum.
• Proven abilities to embrace Sandia Core Values and Diversity Philosophies.
• Active DOE Q-level or DOD equivalent security clearance.

Custodial Services has accountability for 5.0 million cleanable sq. ft. at SNL/NM.…