Engineering Manager, Guest Online Ordering

About

Owner is the AI growth system for local restaurants.

Owner’s AI continuously improves SEO, marketing, and online ordering to grow first‑party orders.

Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.

Owner is like having an army of engineers and marketers on your side, just like the big chains.

Our vision

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants–we’ll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Our traction

Since 2020, we’ve generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an  website.

More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team

Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including Shopify, Hub Spot, Door Dash, Service Titan, Rappi, Faire and Stripe.

We’ll be scaling even faster in 2026 to keep pace with our customer growth.

Where we work

Owner is a remote‑first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in‑person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.

Why we’re looking for you

Owner is building the most effective guest ordering experience in local commerce. The Guest Online Ordering team owns the end‑to‑end guest journey across web and mobile, from menu discovery and navigation to a seamless checkout experience.

Today, this team is focused on menu conversion and optimization, one of the highest leverage drivers of guest conversion and restaurant GPV, delivered consistently across web and the mobile app. As this surface area grows, the team is expected to evolve into multiple pods, creating a clear path for this role to expand into multi team leadership.

We are looking for an Engineering Manager who is product driven, technically strong, and excited to lead teams building AI powered systems with real business impact across both web and mobile platforms.

The impact you will have

• Lead and grow a team of Engineers focused on guest ordering and menu conversion

• Own execution and outcomes across conversion, quality, and performance in the guest ordering funnel

• Partner closely with Product, Design, and cross‑functional teams to deliver high‑impact, guest‑centric solutions

• Work alongside a strong technical partner to drive clarity, alignment, and momentum

• Help shape how applied machine learning and automation improve menu quality and conversion at scale

• Stay close to the work by unblocking engineers, reviewing designs, and contributing when helpful

• Build a culture of high standards, urgency, and continuous improvement

Who you’ll work with

• A strong technical partner and experienced engineering leadership team

• Product and Design leaders deeply focused on guest experience and conversion

• Cross‑functional partners across restaurant experience, data, and platform teams

What we’re looking for

• Three or more years of experience managing or tech leading engineering teams

• Prior Staff‑level engineering experience or equivalent technical depth

• Strong product sense and an instinct for high‑leverage work

• Comfort operating in cross‑functional, dependency‑rich environments

• Interest or experience shipping ML or AI driven product systems is a plus

• Hands‑on mindset with a desire to stay technically sharp

• Coachable, curious, and excited to grow with the team

Pay and benefits

• The estimated base salary range for this role is $220K‑$250K, depending on experience and location. The offer also includes a generous pre‑IPO equity package.

• Other benefits include comprehensive health coverage, remote‑first workplace, unlimited PTO – plus extra fun perks!

Notice - Employment Scams

Communication from our team regarding job opportunities will only be made by an Owner team member with  email address.

We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as “phishing” or “spam” and do not respond.

#JLjbffr