Remote Principal Process Manager, Complaints Strategy

A financial services company is seeking a high-performing Principal Process Manager to lead process improvements and manage customer complaints within their Complaints Operations Strategy team. This hybrid role requires a strong analytical mindset and the ability to drive transformational changes in complex environments. The ideal candidate will deliver compelling business cases and collaborate across departments to enhance customer experiences while maintaining high operational standards.

Salaries range from $98,900 to $112,900, with additional incentives possible.
#J-18808-Ljbffr