Claims Coverage Counsel Director - Morristown, NJ or Remote

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.

For more information about Crum & Forster, please visit our website:

Crum & Forster is seeking a Claims Director & Coverage Counsel in one of the following locations:
Morristown, NJ – Jersey City or remote. The Director & Coverage Counsel is responsible for outcomes on specific severe or complex claims within the Sharing Economy/Transportation lines of business.

Candidates with specific insurance coverage experience in the Sharing Economy or Transportation areas should apply.

What you will do:

• Handle declaratory judgment actions related to Sharing Economy/Transportation, in which a company entity is named as a party.
• Work collaboratively with front-line claim employees and managers in the Sharing Economy/Transportation claim groups to provide coverage analysis and review coverage position letters to produce the best possible result on every claim.
• May also include review of Time Limited Demands, allegations of unfair claim practices, interaction with underwriting partners, and addressing case strategies.
• As a member of the Sharing Economy/Transportation claims team, the Director ensures that the claim investigation and disposition strategy are appropriate for each claim and also ensures that appropriate and timely coverage analyses are completed and positions established.
• When a matter is in litigation, the Director ensures that proper and competent attorneys are assigned to the claim and that litigation management strategies are developed and employed.
• Works closely with Sharing Economy/Transportation underwriting and risk engineering partners to provide feedback on policy forms and claim analysis.

What you will bring to C&F:

• The ideal candidate should possess 8+ years’ experience in a technical claim handling role, specifically in the areas of Sharing Economy/Transportation claims, preferably with a commercial property & casualty company or a self-insured company in those fields.
• Legal experience at a law firm handling insurance coverage issues in the areas of Sharing Economy/Transportation matters will also be considered in lieu of claims handling experience.
• The candidate must have coverage experience in the Sharing Economy/Transportation area, including but not limited to UM/UIM, ride sharing, delivery services, small fleet issues, and Federal & State statutory rules.
• Major claim adjustment and coverage analysis experience and supervisory experience are a plus.
• Bachelor degree and Juris Doctorate required.
• Proven demonstration of creative problem solving abilities.
• Excellent written and oral presentation skills.
• Proficient with use of computers and Microsoft Office Outlook, Word and Excel.
• Excellent interpersonal skills with the ability to lead and work in a cooperative manner.
• Adapts easily to change.
• The ability to travel by automobile and all forms of public transportation a must.
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial…