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Remote Principal Process Manager, Complaints Strategy

Remote / Online - Candidates ideally in
Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Management
    Business Management, Business Analyst
Job Description & How to Apply Below
A leading financial services provider is seeking a Principal Process Manager to enhance Complaints Operations Strategy. This role focuses on identifying process inefficiencies, leveraging data for insights, and leading transformation initiatives. Candidates should have a strong analytical mindset and excellent communication skills, as well as experience in process management and customer service. This is a remote position with occasional in-person requirements in Las Vegas, NV.

Competitive salary range is offered.
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