SVP& GM, PayPal Branded Products

Role Summary/Purpose

As the General Manager of Pay Pal branded credit products, the role is responsible for leading and managing all aspects of the client relationship and portfolio performance for the Pay Pal co-brand cards as well as Pay Pal Credit. The GM grows the assigned portfolio to increase assets/accounts within defined risk parameters, profitably executes growth initiatives, introduces additional products, leads Synchrony’s cross-functional team, manages resources, and enhances the client relationship to retain and grow the business.

Job Posting G-3-77711-3

We’re proud to offer you choice and flexibility. At Synchrony, our way of working lets you work from home near a hub or come into an office. Occasionally you may be required to commute to the nearest office for in-person activities such as meetings, training, and culture events. This role requires the individual to go into a Synchrony Hybrid Hub Location on a regular basis.

• Requires complex judgment based on advanced analytical thought.
• Develop and manage strategic action plans to achieve performance targets within defined risk parameters.
• Lead the cross-functional client team in supporting the client and achieving key deliverables.
• Understand portfolio dynamics to develop, support and implement key business strategies.
• Understand and deliver key client metrics.
• Own and drive overall portfolio financial performance as well as key growth metrics.
• Provide leadership to ensure adherence with all external and internal compliance and regulatory requirements.
• Assess client teams’ performance against goals and take proactive action as needed.
• Develop and maintain excellent working relationship with the client and all key stakeholders.
• Interface/partner with functional peers in establishing strategies to support the client and sales agendas.
• Lead the development process for all performance targets.
• Perform other duties and/or special projects as assigned.

• Bachelor’s degree or 15 years of relevant experience.
• Minimum 10 years of credit card portfolio management experience at a senior level with a proven track record of delivering results.
• Deep and broad knowledge across multiple business models and financial strategies in various geographies and sectors.
• Minimum of 8 years experience in client relationship building and client management skills.
• Proven knowledge of external regulatory and compliance requirements.
• Minimum of 7 years experience influencing internal and external senior corporate decision-makers.
• Minimum of 7 years negotiation and contract management experience.
• Must be willing to travel up to 30% of the time.
• Ability and flexibility to travel for business as required.

• Skilled communicator who influences and negotiates with great latitude on outcomes.
• In-depth knowledge of how own function integrates within the business and of direct competitors (products/services).
• Strong overall knowledge of card business including risk, collections, operations, marketing and finance.
• MBA
• eCommerce and payment industry experience.
• Proven ability to drive business growth and new product development.
• Strategic thinker with excellent commercial judgment and business sense.
• Superior client relationship and negotiation skills.
• Self-starter with high motivation and the ability to work independently and energize teams.

Grade/Level: 17

The salary range for this position is 260,000 – 430,000 USD annually. This position is eligible for an annual incentive plan target of 40% of salary and an annual equity target of 40% of salary. Actual compensation offered will be based on experience and market considerations. Salaries are adjusted according to market in CA, NY Metro and Seattle.

• You must be 18 years or older.
• You must have a high school diploma or equivalent.
• You must be willing to take a drug test, submit to a background investigation, and submit fingerprints as part of onboarding.
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service before they can post to other…