Supervisor, Remote Warehouse Operations

Description

The Supervisor, Remote Warehouse Operations is a hands-on people leader responsible for overseeing all warehouse operations while coordinating in-market fleet and facility operations. This role ensures the safe, accurate, and timely flow of materials, maintains inventory integrity, supports fleet and facilities initiatives, and leads warehouse staff to meet operational, safety, and service objectives.

This position requires strong operational discipline, the ability to manage competing priorities, and comfort operating in a fast-paced, highly visible environment.

• Lead daily warehouse operations including receiving, storage, order fulfillment, shipping, and inventory control.
• Ensure accurate receipt, secure storage, and timely dispatch of materials to internal customers and field locations.
• Maintain inventory accuracy in accordance with SOPs and cycle count guidelines.
• Oversee customer premise equipment recovery, testing, repair, and redeployment.
• Manage RMA processes including shipping, tracking, reconciliation, and inventory verification.
• Maintain a clean, organized, and safe warehouse environment; champion warehouse optimization and safety standards.

• Schedule warehouse staff appropriately to meet operational demand.
• Set performance expectations and ensure compliance with company policies and safety requirements.
• Train, onboard, and cross-train warehouse employees.
• Deliver performance feedback, coaching, and formal performance reviews.
• Lead by example with a strong work ethic and a service-oriented mindset.

• Support fleet operations including asset tracking, coordination, and compliance oversight.
• Open, track, and manage facilities-related projects, ensuring milestones and forecasted dates are met.
• Review daily reporting to confirm accuracy and project progression.
• Identify risks and partner with Facilities and Project Managers to mitigate impacts to timelines or budgets.
• Coordinate cross-functional inputs to ensure specifications for huts, cabinets, and facilities assets are complete and accurate.
• Identify locations for huts and cabinets and assist with securing easements, leases, or land purchases.
• Work with external vendors for procurement, placement, powering, and activation of huts and cabinets.

• Create and deliver operational, inventory, and project reports as required.
• Assist in improving materials management procedures to drive efficiency and consistency across warehouses.
• Utilize project management tools and best practices to manage workload and execution.

• Proven experience supervising warehouse operations and leading hourly staff.
• Strong organizational, time management, and analytical skills.
• Ability to balance detail-oriented execution with big-picture operational awareness.
• Excellent verbal and written communication skills.
• Proficiency in MS Excel, MS Word, and project management tools.
• Valid state driver’s license with a clean driving record.
• Ability to work extended hours and occasional weekends with short notice.
• OSHA Forklift Trainer Certification (or ability to obtain).

• Bachelor’s degree preferred.
• Experience supporting fleet or facilities operations.
• Familiarity with inventory management systems and ERP platforms (Workday a plus).
• High level of risk analysis and critical thinking skills with a solution-oriented mindset.

• Ability to support a fast-paced, demanding operational environment.
• Ability to handle high-stress situations professionally and accept constructive feedback.
• Schedule may include early mornings, evenings, and weekends as business needs require.

At Clearwave Fiber, we recognize the invaluable contributions of our associates in propelling our company forward. As a token of our appreciation, we offer an exceptional benefits package designed to honor your dedication and support your wellbeing.

Performance-Based Rewards: Joi…