Experienced Portfolio Community Association Manager

Experienced Portfolio Community Association Manager

Navigate is an innovative management company providing services for condominiums and homeowners associations in Washington. Navigate is a leader in the industry, using the latest technology to make managing HOAs and Condominium Associations easier. We are looking to hire a full‑time Community Association Manager to oversee a portfolio of communities. Navigate is the recipient of the 2024 Management Company of the Year by WSCAI.

• Work from home & flexible work hours
• Competitive salary and benefits
• CAI Membership and Industry‑related education paid by company

• Handle questions and concerns submitted by homeowners via email, phone, text, or through our website/app.
• Coordinate routine maintenance with vendors and contractors.
• Contact vendors to obtain quotes/proposals.
• Process and handle complaints.
• Prepare and send communication and notices to residents via email, mail, and text.
• On‑site visit & inspection of communities.
• Respond to phone calls.
• Handle projects and tasks.
• Budget preparation.
• Attend board, annual & budget meetings (mostly in the evening).
• Other administrative tasks such as uploading documents, preparing reports, etc.

• 2 years of experience managing HOAs and/or Condominium Associations.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Ability to multitask, work independently and work as a team.
• Strong technology skills / enjoy learning new technology.
• Strong organizational skills.
• Excellent work ethic.
• CAI Designations preferred if experienced.
• Experience with Appfolio, Asana, Homewisedocs, and Ring Central preferred.
• Valid driver's license with reliable transportation.

• Competitive salary.
• Work from home.
• PTO.
• Medical, dental, vision coverage.
• 401K.
• Industry‑related education paid by the company.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Marketing and Sales