Sales Program Manager

Job Description

Sales Program Manager – Samsung Rewards is responsible for driving engagement, performance, and growth of Samsung’s rewards initiatives across Prime Communications retail operations. This individual will serve as the primary liaison between Prime Communications and Samsung, leveraging Samsung’s reporting dashboards, analytics, and operational tools to identify opportunities, optimize execution, and deliver measurable sales impact. This role is ideal for a strategic thinker with a strong executional mindset, capable of managing complex initiatives while ensuring measurable results across national sales channels.

• Manage the Samsung Rewards program to drive participation, sales performance, and overall growth.
• Monitor performance using Samsung’s dashboards and analytics tools to track results and identify opportunities.
• Analyze data to find trends, gaps, and areas for improvement, then share insights with leadership and field teams.
• Collaborate with Samsung and internal teams to align goals, incentives, and execution plans.
• Support field teams with updates, best practices, and tools to improve program adoption and compliance.
• Report on progress and create action plans to address performance challenges.
• Continuously improve operations by simplifying processes and ensuring consistency across stores.

• Bachelor's degree in business administration, marketing, or a related field preferred
• 3–5+ years of experience in sales or a related field
• Strong proficiency in Microsoft Excel

• Strong "customer first" mentality—whether our frontline customers or our field leaders—you'll stop at nothing to deliver a GREAT experience
• Mad skills in manipulating data from various excel sheets and proven ability to outline meaningful, actionable and visual summaries
• Demonstrated ability to communicate with passion and influence others from frontline teams to Home Office leadership
• Willingness to learn and receive constructive feedback designed to drive personal and career growth
• Pride yourself on being responsive, professional and honest in all you do
• Comfortable in a fast‑paced and sometimes ambiguous work environment
• Be an innovative thinker (be ready to share examples during your interview)
• Ready to have fun, drive results and take your skills to the next level for future career growth