Compliance Manager, Connected

Position: Compliance Manager, Connected Living
The Manager, Connected Living Compliance, serves as a trusted partner to the Ethics & Compliance organization. This position will report to the AVP, Connected Living Compliance, and will manage and advise on new and emerging business issues, appropriate compliance practices, testing, monitoring, remediation, and oversight of the effectiveness of controls.  The role also identifies and mitigates regulatory and client risk and works closely with Connected Living business and legal teams, supporting Assurant’s growing and diverse Connected Living products, including extended service contracts, financial services, home solutions businesses, and supporting mobile compliance initiatives.

*** This is a remote opportunity. An ideal*
* ** candidate would be in Atlanta or Miami, with other remote locations considered for exceptional candidates.
**** Engage in activities to provide objective compliance and operational risk oversight of first-line compliance activities in alignment with the Connected Living Compliance Governance Framework and Enterprise priorities and objectives.
* In consultation with Compliance leadership, provide solutions-oriented compliance guidance to protect Assurant while assisting business colleagues toward their objectives. Will work closely and collaboratively with the appropriate business level first line of defense roles and employees.
* Utilize a risk-based approach to test, monitor, and assess risks and effectiveness of first-line processes and controls to ensure compliance with applicable laws, rules, and regulations,s leveraging monitoring tools, metrics, processes, resources, and tracking systems.
* Manage compliance issue identification and remedial activities to ensure appropriate issue management, reduction of risk, timely closure of gaps, and remediation where required.
* Perform compliance reviews, including analysis of data, reports, regulations, operating procedures, client, regulatory, and internal requirements, and collaborate internally to develop solutions to reduce risk to appropriate levels.
* Identify and escalate arising issues and concerns, and drive actions to address root causes that lead to compliance risks.
* Assess the effectiveness of controls, assist in mitigating regulatory and client risk for Connected Living Home Solutions and Financial Services operations.
* Assist in the review of regulatory and consumer complaints for patterns, trends, and areas of improvement, and collaborate on corrective actions. Interacts with internal partners in response to compliance issues.
* Ensures compliance with regulatory guidelines, standards, and client requirements and provides guidance on regulatory issues/changes.
* Responsible for research and analysis to support compliance initiatives and process improvement activities, including root cause analysis, and recommending improvements. Evaluates, recommends, and initiates the investigation of compliance issues as appropriate.
* Contributes to developing and implementing the annual compliance initiatives and work plan, ensuring that compliance issues and areas of risk are identified and addressed.
* Works closely with other members of the Compliance team to respond to alleged violations of rules, regulations, policies, procedures, and Code of Business Conduct and Ethics.
* Provides support and assistance to management and owners of processes and controls for the effective implementation of corporate policies and in the design of internal control and compliance processes.
* Participate in the development and delivery of compliance education and training.
* Contribute to responding to regulatory inquiries, audits, and examinations.
* Manage inventory of compliance issue tracking, processes, risks, controls, and associated metrics for risk appetite and limits.
* Collaborate in the design and implementation of risk assessments.
* Manage staff to support compliance program deliverables and serve as trusted advisors to foster a culture of compliance and facilitate change management for compliance activities.
* Develop staff to ensure effective job performance, identify development needs, and create career progression.
* Establish and…