Manager, Compliance - Eatontown, NJ or Remote

Crum & Forster Company Overview

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

Information about the Role, Line of Business and Team:

The Compliance Department is responsible for the submission of product filings (forms/rates/rules) advertisement to the respective state departments of insurance, as well as reviewing marketing materials for adherence to the various state unfair trade practices and advertising guidelines. In addition, the Compliance department works with the underwriting areas in ensuring that all policies and/or certificates are properly issued.

The Compliance Manager will diligently work with the Director and VP of Compliance, and other Legal & Regulatory leaders to ensure the compliance of all Accident & Health and some Property & Casualty (P&C) products offered by Crum & Forster.

Responsibilities include:

(1) developing and drafting policy forms and enhancements reflecting underwriting intent, consistent with regulatory requirements and current market standards; and (2) overseeing the review, analysis, monitoring and distribution of insurance bulletins, legislation, regulations, and executive orders.

Also, this position is responsible for mentoring and supervising lower-level staff to grow their skills and oversee their daily activities. Daily Activities will include filing activity via SERFF, advertising review, and policy fulfillment creation. This role will work closely with the insurance product managers, division management and other staff to develop, implement and communicate plans to keep the company in compliance in all relevant jurisdictions.

What you will do:

• Establish and cultivate strong relationships with internal business units, external partners (such as TPAs and MGUs), and foster teamwork across the organization
• Collaborate with Underwriting, Claims, Legal, and Actuarial teams to deliver high-quality insurance products and respond timely to product inquiries
• Develop and draft product language for all A&H products (and some P&C products), including standard terms and conditions, as well as state-specific requirements
• Manage team to metrics throughout filing process – including submission activity, objection responses, securing product approvals to improve speed-to-market, and post-approval documentation of issue instructions and fulfillment development
• Manage team to metrics for product maintenance and change management – including assessments of regulatory changes to impacted products, via statutes, regulations, bulletins, and industry trends
• Communicate regulatory changes and developments to applicable stakeholders including internal and external partners
• Stay current on developments affecting product design, development, and filing requirements
• Review advertising materials, including websites, to ensure compliance with internal standards and state regulatory guidelines, within established time frames and utilizing tools available
• Improve and document existing Compliance processes to facilitate business growth objective while maintaining compliance
• Assist in market conduct examinations, audits and targeted regulatory examinations
• Strong mentoring, relationship building, planning and organizational skills
• Guide and direct subordinates in their personal and professional development
• Create a working environment where productivity can be sustained and accomplished and where innovation and personal growth is encouraged and realized
• Drive the…