Director, Technical Project Management

Location: New York

Overview

Build the Future At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

The Director of Technical Project Management is part of the Higher Ed Engineering leadership team and will report directly to the VP of Engineering. This position is focused on leadership, coaching, process, and operational excellence across the Higher Ed engineering organization.

This is a remote position open to applicants authorized to work for any employer within the United States.

What You'll Do:

• Team Leadership & Mentorship
  • Lead, mentor, and develop a team of Technical Project Managers, fostering a culture of accountability, collaboration, and continuous improvement.
  • Set clear goals, provide regular feedback, and manage the performance and career development of your team.
  • Act as a key leader within the engineering organization, serving as an escalation point for your team and removing high-level organizational roadblocks.
• Strategic Vision & PMO Development
  • Partner with Engineering and Program Management leadership teams to assess the current state of our project management practices and define the long-term vision and strategy for the Technical PMO.
  • Continuously evaluate and improve project management processes to optimize efficiency and effectiveness.
  • Identify and implement new tools and technologies to enhance project management practices.
  • Drive continuous improvement initiatives within the Agile process, encouraging experimentation, learning, and adaptation to optimize team performance and product outcomes.
  • Conduct regular retrospectives with technical project management team to reflect on team processes, identify areas for improvement, and implement actionable changes to enhance productivity and collaboration. This includes but is not limited to ensuring project managers are trained on
    • Creating project schedules
    • Resolving cross-team dependencies
    • Creating delivery milestones
    • Risk Management and escalation
• Financial & Operational Excellence
  • Govern the framework for project financial tagging (Super Theme, Theme, etc.) to ensure accurate financial reporting.
  • Oversee and analyze operational reporting (e.g., incidents, SLAs, AWS spend) and Apptio data management, providing strategic insights to leadership for cost optimization and efficiency.
• Cross functional collaboration
  • Work with team leadership groups to collect feedback on current project management practices and identify and implement improvements.
  • Work with program management and operations team to identify reporting needs and implement processes to support the needs.
• Supplier project management
  • Ensure contracts involving third party development include detailed project milestones, timelines and non-functional requirements.
  • Help Project Managers convert contracts into Jira projects for better tracking.

What You Bring:

• 7+ years of applicable experience or 5+ years of applicable experience and managerial experience preferred.
• Bachelor's degree in computer science, Engineering, or related field.
• Strong understanding of web-based SaaS product development processes and methodologies (e.g. APIs, responsive webapps, databases and cloud native development).
• 5+ years of direct people management experience, with a proven track record of hiring, mentoring, and scaling high-performing project management teams.
• Proficiency in Jira and Confluence.
• Ability to manage multiple priorities and thrive in a fast‑paced, dynamic environment.
• PMP or Scrum Master certification is a plus.
• Excellent written and verbal communication skills are essential for this position.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively building experiences that will help shape the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is…