Senior Director, Operational Alignment

Summary

The Senior Director, Operational Alignment (OA) plays a critical role within the Operations Division, partnering closely with the Chief Operations Officer (COO) to ensure alignment between key projects and advance operational priorities aligned with the ASPCA’s mission and strategic plan. This person will oversee operational functions of the Office of the COO, including tracking high-priority initiatives, managing divisional meetings and communications, monitoring budgets and plans, and lead a team that provides administrative support to key leaders, including the President & CEO and Board of Directors.

The Operations division collectively ensures organizational stability and enables growth by providing services, resources, and support to employees across the ASPCA to help them deliver on our mission. The Operations division includes the departments of Facilities & Fleet Management, Information Technology, People, and Strategy.

The Senior Director, Operational Alignment ensures alignment across goals, meetings, processes, and resources to maximize the impact of the Operations division. This position will lead both the operational and administrative functions of the Office of the Chief Operations Officer to ensure that systems and processes are efficient, scalable, and aligned with organizational priorities. The role will also lead cross‑functional projects, drive initiatives to completion, and deliver strategic updates and recommendations.

Outside of the Operations division, the Senior Director will also support the operations of the Executive Leadership Team (ELT) and Senior Leadership Team (SLT), leading a small team to support this work that includes the Executive Assistant to the President. This includes supporting meetings and retreats designed to facilitate informed decision‑making, strengthen communication, and drive alignment with the ASPCA’s strategic framework across all divisions.

This position reports to the Chief Operations Officer and leads a team of three with one direct report.

This remote-based position requires the ability and willingness to travel up to 10% annually and is open to all eligible candidates based within the United States.

The target hiring range is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor. View which zone applies based on your location (). For questions regarding locations not on the list, please send an email to Careers for more information.

• Zone 1: $126,000 – $136,000 annually
• Zone 2: $139,000 – $150,000 annually
• Zone 3: $153,000 – $165,000 annually

• Affordable health coverage
  , including medical, employer‑paid dental and optional vision coverage.
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company‑paid holidays and paid personal time off that allows flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings
  , including a 401(k) plan with generous employer contributions — we match dollar‑for‑dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on‑the‑job training, coaching and mentorship with industry‑leading peers, internal mobility, opportunities to support in the field and so much more.

• Project Management & Alignment
  • Partner with the COO to implement operational priorities aligned with the ASPCA’s mission and strategic plan.
  • Provide data‑driven recommendations to the COO for operational improvements, cost optimization, and resource allocation, while maintaining mission impact.
  • Work with the COO to support organizational change by helping develop and align clear and transparent transition plans and processes.
  • Promote process improvement, best practices, and cross‑departmental collaboration.
  • Lead organization‑wide Business Continuity responses by coordinating meetings, communications, and operational planning. Support division‑wide projects from initiation to…