Legal Services and Membership Administrator

Legal Services and Membership Administrator

Join to apply for the Legal Services and Membership Administrator role at University and College Union (UCU).

Salary: £46,635 per annum (inclusive of London Allowance)
Hours: 35 per week
Contract: Permanent, Full Time
Location: Carlow Street, London NW1 7LH

Closing Date: Wednesday 21 January at 10:00 AM

About the University and College Union (UCU): The UCU represents over 120,000 academics, lecturers, trainers, وف researcher, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, including private training agencies and language schools, as well as members working on a freelance basis.

• Maintain national membership records in accordance with UCU statutory obligations.
• Process applications for membership by telephone and online, following UCU Rules and Regulations.
• Provide information and advice to members, prospective members, branches and UCU staff on membership and subscription issues.
• Calculate subscription refunds or arrears and monitor legal bills and fee notes.
• Create spreadsheets, reports and document bundles to handle data for information and reporting purposes.
• Monitor the legal team inbox and respond to or refer member queries as appropriate.

• GCSE level or equivalent experience (including maths & English).
• Experience in a similar environment and/or understanding of working for a trade union or not‑for‑profit organisation.
• Sound organisational, communication and interpersonal skills.

• Supportive Family Policies:
  Enhanced Maternity, Adoption, Paternity and Shared Parental Leave schemes.
• Health and Well‑being Support:
  Confidential counselling 24/7, physiotherapy advice line, healthcare assessment.
• Flexible Working:
  Flexitime scheme within Work Life Balance policy.
• Financial Assistance: USS enrolment, childcare support, interest‑free season ticket loans, eyesight testing and glasses assistance for DSE use.
• Training and Development:
  Tailored training, developmental support and e‑learning modules.

UCU requiresometers its employees to work from the office for at least 60% of the week. Work from home may be applied for the remaining 40%, but agreement is not guaranteed.

We welcome applications from diverse and disadvantaged communities. Even if not selected, please complete the diversity & inclusion data to encourage diversity.

UCU is an equal‑opportunity employer and!.. encourages applications from suitably qualified and eligible UObject.!@ ...

We accept applications in alternative formats for applicants with disabilities.

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